1Password

Cyber and operational findings

Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.

No public findings for this organisation.

Provider status posts

Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.

• High error rate on 1Password.comOct 16 23:45 UTC · postmortem · major impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Oct 16 23:45 UTC investigating: We are currently investigating this issue.
  2. Oct 17 00:34 UTC investigating: We are seeing some improvements to affected services but are continuing to investigate the issue.
  3. Oct 17 03:13 UTC monitoring: A fix has been deployed and we are monitoring the results.
  4. Oct 19 20:12 UTC monitoring: The deployed fix mitigated the issue causing increased error rates for users. We continue to monitor our services while we implement a permanent fix.
  5. Oct 20 19:48 UTC resolved: This incident has been resolved.
  6. Oct 29 19:35 UTC postmortem: # Incident Postmortem - High error rates on 1Password.com when syncing data and provisioning users. **Date of Incident:** 16 October 2026 **Time of Incident \(UTC\):** 23:00 - 00:11 \(Oct 17\) **Service\(s\) Affected:** Admin Console, Item Syncing, Provisioning **Impact...
  View on the provider's status page
• Some users are unable to view vault profiles using the web interfaceOct 16 17:31 UTC · resolved · minor impact
  Restoration reported
  1. Oct 16 17:31 UTC identified: When choosing to view a vault profile using the web interface, a blank page is displayed instead. Our engineering team has found the root cause and are working towards deploying a fix.
  2. Oct 16 17:42 UTC resolved: A fix has been deployed and this issue is now resolved.
  View on the provider's status page
• Device Trust Service DisruptionSep 9 20:43 UTC · resolved · major impact
  Service restricted or degradedSign-in disruptionInvestigation mentionedRestoration reported
  1. Sep 9 20:43 UTC investigating: We are currently investigating reports of an incident affecting Device Trust. Some customers may experience delays in device posture checks or authentication failures. We will provide an update as soon as we have more information.
  2. Sep 9 20:53 UTC monitoring: We have identified the triggering change and have rolled it back. We are monitoring to confirm that this has completely resolved the issue.
  3. Sep 9 21:11 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Account governance functions are unavailable in SaaS ManagerJul 22 17:55 UTC · resolved · major impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Jul 22 17:55 UTC investigating: SaaS Manager is currently unable to communicate with Managed Credentials. As a result, customers using Better Together features may be unable to make changes to credential ownership. We are actively investigating the issue and will provide updates as more information becomes...
  2. Jul 22 19:20 UTC resolved: A fix has been deployed and this issue is now resolved.
  View on the provider's status page
• SaaS Manager Workflows are not running as expectedJul 17 18:52 UTC · resolved · minor impact
  Restoration reported
  1. Jul 17 18:52 UTC monitoring: SaaS Manager customers with active workflows may have experienced a service degradation that prevented some workflows from running as scheduled. Our teams quickly identified the issue and implemented a fix. We are now monitoring the recovery to ensure services continue to return...
  2. Jul 17 18:57 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Degraded user-related operations for individual and family accountsJul 13 18:59 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Jul 13 18:59 UTC investigating: Our engineering team is investigating an issue causing degraded user-related operations for individual and family accounts. Users are unable to confirm or delete users or create and delete service accounts. Users are also unable to load the Integrations page.
  2. Jul 13 19:37 UTC identified: The issue has been identified and our Engineering team are working towards deploying a fix.
  3. Jul 13 19:57 UTC resolved: A fix has been deployed and this issue is now resolved.
  View on the provider's status page
• Password Manager Update Server OutageJul 13 14:30 UTC · resolved
  Service restricted or degraded
  1. Jul 13 15:47 UTC resolved: A fix for this issue has been implemented, and our teams are monitoring. During the outage, GitHub Actions might have failed to pull the latest CLI version, causing the pipeline to fail.
  View on the provider's status page
• Device Trust OutageJul 2 19:44 UTC · postmortem · critical impact
  Service restricted or degradedProvider used security languageSign-in disruptionInvestigation mentionedRestoration reported
  1. Jul 2 19:44 UTC investigating: We are aware of an outage of Device Trust and are investigating the issue.
  2. Jul 2 20:05 UTC investigating: We are continuing to investigate the issue.
  3. Jul 2 20:12 UTC identified: The issue has been identified and a fix is being implemented.
  4. Jul 2 20:30 UTC resolved: A fix has been deployed and all services are operational.
  5. Jul 11 01:05 UTC postmortem: # Incident Postmortem - Device Trust Authentication Outage **Date of Incident:** 2026-07-02 **Time of Incident \(UTC\):** 19:28 - 20:28 **Service\(s\) Affected:** This incident affected: USA/Global \(Device Trust Authentication Service, Device Trust Checks Server, Device...
  View on the provider's status page
• Provisioned users with SSO enforcement encounter a 403 error when accepting their invitationJun 29 22:08 UTC · resolved · minor impact
  Sign-in disruptionInvestigation mentionedRestoration reported
  1. Jun 29 22:08 UTC investigating: Users who are attempting to accept their invite with SSO enforcement are unable to accept the invite and receive a 403 error. Our engineering team is actively investigating the issue.
  2. Jun 29 22:55 UTC identified: The issue has been identified and our engineering team is working towards deploying a fix.
  3. Jun 29 23:40 UTC identified: Our engineering team is continuing to work on deploying a fix for this issue. In the meantime, a workaround has been identified. Please contact our support team directly at support@1password.com and they will support you through the workaround steps.
  4. Jun 30 14:09 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Restoring Access with a Recovery Code Is Failing for Some UsersJun 24 17:15 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  1. Jun 24 17:15 UTC investigating: Some users who are locked out of their 1Password account are encountering a “Something went wrong” error when attempting to restore access using a recovery code. Our development team is aware of the issue and is actively investigating the cause. We will provide updates as more...
  2. Jun 24 17:30 UTC investigating: Our teams continue to investigate this issue. We are actively working to determine the cause and will share additional updates as they become available.
  3. Jun 24 17:50 UTC investigating: The issue is still under investigation. We will continue to share updates as they become available.
  4. Jun 24 18:32 UTC investigating: The investigation is ongoing. Our teams are actively working to determine the cause and will share updates as they become available.
  5. Jun 24 18:35 UTC identified: The issue has been identified and a fix is being implemented.
  6. Jun 24 18:51 UTC monitoring: A fix has been implemented and we are monitoring the results.
  7. Jun 24 19:01 UTC resolved: The issue is now resolved, and access to 1Password services should be fully restored.
  View on the provider's status page
• Sync Issues Affecting Legacy 1Password 7 ClientsJun 18 17:54 UTC · resolved · minor impact
  Restoration reported
  View on the provider's status page
• Sign in events are not appearing and admins are unable to migrate to hosted provisioningJun 16 16:24 UTC · resolved · minor impact
  Service restricted or degradedSign-in disruptionRestoration reported
  View on the provider's status page
• Device Trust Authentication Service Experiencing Timeout ErrorsJun 11 21:49 UTC · resolved · critical impact
  Sign-in disruptionInvestigation mentionedRestoration reported
  View on the provider's status page
• SaaS Manager performance is degradedMay 16 15:51 UTC · resolved · major impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• SaaS Manager workflows and integrations are failingMay 4 17:59 UTC · resolved · critical impact
  Restoration reported
  View on the provider's status page
• Login and Sync IssuesApr 27 14:54 UTC · postmortem · critical impact
  Service taken offlineService restricted or degradedProvider used security languageSign-in disruptionInvestigation mentionedRestoration reported
  View on the provider's status page
• Sign-in issues affecting 1Password SaaS ManagerApr 22 15:18 UTC · resolved · major impact
  Sign-in disruptionInvestigation mentionedRestoration reported
  View on the provider's status page
• 1Password Hosted Service in the US experiencing high latency and errorsApr 14 17:25 UTC · postmortem · critical impact
  Service restricted or degradedProvider used security languageSign-in disruptionInvestigation mentionedRestoration reported
  View on the provider's status page
• SSO sign-in failing on some attempts for some usersApr 13 17:24 UTC · resolved · major impact
  Service restricted or degradedSign-in disruptionRestoration reported
  View on the provider's status page
• Teams accounts are unable to access Developer EnvironmentsApr 1 14:13 UTC · resolved · minor impact
  Restoration reported
  View on the provider's status page
• Individual and Family accounts are unable to access Developer EnvironmentsMar 31 21:28 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  View on the provider's status page
• Feature Availability Issue Affecting Some CustomersMar 16 17:11 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  View on the provider's status page
• Degraded performance for retrieving documentsMar 12 15:00 UTC · resolved · minor impact
  Service restricted or degraded
  View on the provider's status page
• Scheduled Support Maintenance – Response Delays ExpectedMar 10 20:35 UTC · resolved · maintenance impact
  Service restricted or degraded
  View on the provider's status page
• Intermittent Performance IssuesJan 30 15:35 UTC · resolved · minor impact
  Restoration reported
  View on the provider's status page