DFX Intelligence support
How can we help?
How the Data Factory works, what its pages and signals mean, and your plan and billing.
Start here
1
Find your market
Pick a market from Capital Industries in the top bar, or type any firm, fund or person into the search box.
2
Read a record
What matters now, then facts, relationships, dated events and the source of each one.
3
Ask a question
The support chat helps you use DFX. Ask DFX answers research questions from the graph.
The guide
Getting started
Markets and pages
Search and filters
Records and profiles
Signals, events and anomalies
Data sources and quality
Contact information
Plans, access and billing
Common questions
Your plan and billing
- Manage billing or cancelSign in, open your account and press Manage billing. Update the card, download invoices or cancel your plan in Stripe's secure portal.
- Compare Data Factory plansEvery market, what each plan includes and the price of each, on one page.
- Write to usA question about data, a charge you do not recognise, or anything else. A person reads every message.
Still stuck?
The support chat knows the page you are on and your plan. For anything else, a person reads every message at hello@dfxintel.com.
Using The General? Its help is at /general/support.