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Which companies just had a verified incident, who lends to them and who owns them. Every claim carries its evidence level and its source. How we decide what is confirmed

US critical infrastructure monitor

Continental Utility Solutions, Inc. (CUSI)

Cloud, identity and critical software · AR (headquarters)

Monitoring
Not directly monitored. Shown from research findings only.
Public findings
1
Provider status posts on record
0

Cyber and operational findings

Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.

B Strongly corroboratedStatus: recovered

PRE-WINDOW shared-vendor event, re-verified. CUSI took customer payment portals offline 2026-10-10; at least six small water utilities in TX, CO, CA, IL told customers to pay by mail, drop box, cash or check.

Event: Oct 10
First public: Oct 10
Third-party report: Oct 19
Acknowledged: Oct 12

Other explanations considered: Penrose relayed CUSI saying the problem was 'how payment information moves between their systems' (could be integration fault).

Provider status posts

Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.

No status posts collected for this organisation.

Documented dependents

Organisations publicly documented as relying on this provider. A relationship is not an impact.

Continental Utility Solutions, Inc. (CIS/billing vendor)
recovered
  • Kempner WSC TXNo confirmed impact
  • Culleoka WSC TXNo confirmed impact
  • McCoy WSC TXNo confirmed impact
  • Penrose WD CONo confirmed impact
  • Pleasant Valley MWC CANo confirmed impact
  • Village of Hopedale ILNo confirmed impact