Fireblocks

Cyber and operational findings

Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.

No public findings for this organisation.

Provider status posts

Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.

• FB564U: Authentication Issues with Fireblocks Console and APIOct 30 06:21 UTC · resolved · minor impact
  Sign-in disruptionInvestigation mentionedRestoration reported
  1. Oct 30 06:21 UTC investigating: Our authentication infrastructure is currently experiencing an issue that is causing login failures for console users, as well as API authentication failures. We are currently investigating this issue.
  2. Oct 30 06:27 UTC investigating: We are continuing to investigate this issue.
  3. Oct 30 06:33 UTC identified: The issue has been identified and a fix is being implemented.
  4. Oct 30 06:34 UTC monitoring: A fix has been implemented and we are monitoring the results.
  5. Oct 30 06:47 UTC resolved: This incident has been resolved.
  View on the provider's status page
• FB563U: Authentication Issues with Fireblocks Console and API calls failuresOct 28 19:33 UTC · resolved · minor impact
  Sign-in disruptionInvestigation mentionedRestoration reported
  1. Oct 28 19:39 UTC investigating: We are currently investigating this issue.
  2. Oct 28 19:40 UTC identified: Our authentication infrastructure is currently experiencing an issue that is causing login failures for Console and initiating API calls. We are currently investigating this issue.
  3. Oct 28 19:41 UTC monitoring: A fix has been implemented and we are monitoring the results.
  4. Oct 28 19:55 UTC resolved: This incident has been resolved.
  View on the provider's status page
• FB562U: Degraded Performance in Transaction ProcessingOct 28 16:18 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Oct 28 16:57 UTC investigating: We are currently investigating sporadic instances of transactions stuck in PENDING_AML_SCREENING and SUBMITTED on the platform.
  2. Oct 28 17:02 UTC identified: The issue has been identified and a fix is being implemented.
  3. Oct 28 17:02 UTC identified: The issue has been identified and a fix is being implemented.
  4. Oct 28 17:04 UTC monitoring: A fix has been implemented and we are monitoring the results.
  5. Oct 28 17:04 UTC monitoring: We are continuing to monitor for any further issues.
  6. Oct 28 17:11 UTC resolved: This incident has been resolved.
  View on the provider's status page
• FB561U: Delayed Webhook notifications and new webhook creationOct 14 07:51 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Oct 14 07:51 UTC investigating: Our Webhook(s) processing infrastructure is currently experiencing an issue causing a delay in sending the Webhook(s). We are actively investigating this issue. Webhooks that were sent during the incident could have a slight delay in arriving
  2. Oct 14 07:52 UTC identified: The issue has been identified and a fix is being implemented.
  3. Oct 14 07:56 UTC monitoring: A fix has been implemented and we are monitoring the results.
  4. Oct 14 08:35 UTC resolved: This incident has been resolved.
  View on the provider's status page
• FB560U: Transactions and balance updates issues on Ripple blockchainOct 9 15:15 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  1. Oct 9 15:53 UTC investigating: Our transaction processing infrastructure is currently experiencing an issue that is causing issues with finalizing transactions on Ripple blockchain. We are actively investigating this issue.
  2. Oct 9 15:54 UTC identified: The issue has been identified and a fix is being implemented.
  3. Oct 9 15:54 UTC monitoring: A fix has been implemented and we are monitoring the results.
  4. Oct 9 15:58 UTC resolved: This incident has been resolved.
  View on the provider's status page
• FB559U: Transaction Processing IssueOct 6 09:21 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Oct 6 09:21 UTC investigating: We are currently investigating this delay in transaction processing.
  2. Oct 6 09:27 UTC identified: The issue has been identified and a fix is being implemented.
  3. Oct 6 09:49 UTC monitoring: A fix has been implemented and we are monitoring the results.
  4. Oct 6 09:55 UTC resolved: This incident has been resolved.
  View on the provider's status page
• FB558U: Plasma Node IssuesSep 16 11:00 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  1. Sep 16 12:38 UTC investigating: We are currently investigating this issue.
  2. Sep 16 12:39 UTC investigating: We are continuing to investigate this issue.
  3. Sep 16 12:40 UTC identified: The issue has been identified and a fix is being implemented.
  4. Sep 16 13:08 UTC monitoring: A fix has been implemented and we are monitoring the results.
  5. Sep 16 13:17 UTC monitoring: We are continuing to monitor for any further issues.
  6. Sep 16 14:49 UTC resolved: This incident has been resolved.
  View on the provider's status page
• FB557U: Delay in processing wallet balance updatesSep 15 16:28 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Sep 15 16:28 UTC investigating: We are currently investigating and issue with a delay in balance updates on the platform.
  2. Sep 15 16:32 UTC investigating: We are continuing to investigate this issue.
  3. Sep 15 16:52 UTC identified: The short delay in balance updates is improved.
  4. Sep 15 17:01 UTC monitoring: Balances are updating as expected.
  5. Sep 15 17:08 UTC resolved: This incident has been resolved.
  View on the provider's status page
• FB556U: Transaction issues on Cardano blockchainSep 12 23:43 UTC · resolved · minor impact
  Service restricted or degradedRestoration reported
  1. Sep 12 23:43 UTC investigating: Our transaction processing infrastructure is currently experiencing an issue that is causing a delay in finalizing transaction statuses for Cardano transactions.
  2. Sep 13 01:19 UTC monitoring: A fix has been implemented and we are monitoring the results.
  3. Sep 13 01:49 UTC identified: The issue has been identified and a fix is being implemented.
  4. Sep 13 02:23 UTC monitoring: A fix has been implemented and we are monitoring the results.
  5. Sep 13 03:44 UTC resolved: This incident has been resolved.
  View on the provider's status page
• FB555U: ETH Missing or Confirming Transactions, and Balance GapSep 9 08:16 UTC · resolved
  Investigation mentionedRestoration reported
  1. Sep 9 08:54 UTC investigating: We are currently investigating this issue.
  2. Sep 9 08:55 UTC identified: The issue has been identified and a fix is being implemented.
  3. Sep 9 08:55 UTC monitoring: A fix has been implemented and we are monitoring the results.
  4. Sep 9 09:09 UTC resolved: This incident has been resolved.
  View on the provider's status page
• FB554U: Transactions issues on Ethereum blockchainSep 8 14:20 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  View on the provider's status page
• FB553U: Intermittent delays with Ripple transactionsAug 27 19:05 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• FB552U: Blockchain Mantra is haltedAug 21 03:47 UTC · resolved · critical impact
  Restoration reported
  View on the provider's status page
• FB551U: THOR Chain (RUNE_THOR) Transactions Are Blocked on Fireblocks Platform due to THOR Node Infrastructure IssuesAug 20 11:24 UTC · resolved
  Investigation mentionedRestoration reported
  View on the provider's status page
• FB550U: Issues with login to Fireblocks ConsoleAug 19 08:11 UTC · resolved · minor impact
  Sign-in disruptionInvestigation mentionedRestoration reported
  View on the provider's status page
• FB549U: Transaction Processing IssueAug 16 18:51 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  View on the provider's status page
• FB548U: Intermittent delays with TON transactionsAug 16 18:04 UTC · resolved · minor impact
  Service restricted or degradedRestoration reported
  View on the provider's status page
• FB547U: Degradation in the Transaction EngineJul 30 11:47 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  View on the provider's status page
• FB546U: Intermittent delays with Ripple transactionsJul 29 10:01 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• FB545U: Intermittent delays with Robinhood chain transactionsJul 27 16:14 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• FB544U: Authentication Issues with FireblocksJul 27 04:16 UTC · resolved · critical impact
  Sign-in disruptionInvestigation mentionedRestoration reported
  View on the provider's status page
• FB543U: Intermittent delays with updating transactions statues on Fireblocks consoleJul 25 14:17 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• FB542U: policy page not loading in the consoleJul 21 14:23 UTC · resolved
  Investigation mentionedRestoration reported
  View on the provider's status page
• FB541U: Transaction issues on Cardano blockchainJul 18 23:29 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• FB540U:Transactions issues with outgoing transactionsJul 14 11:59 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page