HubSpot

Cyber and operational findings

Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.

No public findings for this organisation.

Provider status posts

Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.

• HubSpot is experiencing issuesNov 2 10:28 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Nov 2 10:28 UTC investigating: Investigating: The left sidebar navigation is unavailable for some customers. We're investigating the cause of this issue.
  2. Nov 2 10:41 UTC identified: We believe we understand the root cause of this issue and are actively working on a fix.
  3. Nov 2 10:50 UTC resolved: Between 4:15 AM ET and 5:40 AM ET on November 2, 2026, some customers in North America, Europe and Asia Pacific experienced issues with the left sidebar navigation disappearing. As of 5:50 AM ET, our systems are working properly and the incident has been fully resolved....
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• Some HubSpot tools may be unavailable for some usersOct 23 16:07 UTC · resolved
  Service restricted or degradedRestoration reported
  1. Oct 23 16:07 UTC investigating: HubSpot is currently unavailable for users in North America due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/sufgcbe8rrwt We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with...
  2. Oct 23 16:32 UTC monitoring: We've addressed the issue that caused HubSpot to be unavailable to users in North America since 11:28 AM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and...
  3. Oct 23 18:55 UTC resolved: Between 11:28 AM EDT (UTC -04:00) and 2:43 PM EDT (UTC -04:00), many customers in North America experienced issues accessing HubSpot.com and various tools. This was caused by underlying network connectivity issues. As of 2:43 PM EDT (UTC -04:00), the networking issue has been...
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• Update on PHP security vulnerabilityOct 22 01:38 UTC · resolved
  No classified wording
  1. Oct 22 01:38 UTC investigating: HubSpot is aware of the recently disclosed PHP security vulnerability. PHP isn't part of HubSpot's infrastructure, and we are not aware of any impact to our platform or customers. We will continue to watch the situation and provide an update if our assessment changes.
  2. Oct 22 02:00 UTC monitoring: HubSpot is aware of the recently disclosed PHP security vulnerability. PHP isn't part of HubSpot's infrastructure, and we are not aware of any impact to our platform or customers. We will continue to watch the situation and provide an update if our assessment changes.
  3. Oct 22 03:31 UTC resolved: HubSpot is aware of the recently disclosed PHP security vulnerability. PHP isn't part of HubSpot's infrastructure, and we are not aware of any impact to our platform or customers. We will continue to watch the situation and provide an update if our assessment changes.
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• Marketing email statistics are delayedOct 8 14:45 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Oct 8 14:45 UTC investigating: We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
  2. Oct 8 14:52 UTC identified: Marketing email stats are delayed. The email performance page isn't showing up to date data for some customers in North America. Emails are still being delivered. We have identified an issue and are working on a solution. We will be back with an update within 3 hours. The...
  3. Oct 8 15:46 UTC monitoring: We've addressed the issue that caused email statistics to be delayed in North America since 02:45 PM GMT+1 (UTC +01:00). We expect to start recovering from the delay in the next hours. We're monitoring the performance closely to ensure the tools recover properly. The...
  4. Oct 8 16:20 UTC resolved: Between 02:45 PM GMT+1 (UTC +01:00) and 05:15 PM GMT+1 (UTC +01:00), all customers in North America experienced issues with marketing email statistics. This was caused by a delay in our event system. As of 05:15 PM GMT+1 (UTC +01:00), our marketing email statistics are working...
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• HubSpot is experiencing issuesOct 2 21:30 UTC · resolved
  Service restricted or degradedRestoration reported
  1. Oct 2 21:30 UTC identified: We estimate that we will restore service in the next several hours. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The...
  2. Oct 2 21:44 UTC identified: We estimate that we will restore service in the next several hours. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The...
  3. Oct 2 21:58 UTC identified: We estimate that we will restore service in the next hour. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 30 minutes. The information on...
  4. Oct 2 22:28 UTC identified: We estimate that we will restore service in the next half an hour. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 30 minutes. The...
  5. Oct 2 23:03 UTC monitoring: We've addressed the issue that caused customer platform tools, marketing tools, sales tools to be partially unavailable in North America since 04:32 PM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page...
  6. Oct 2 23:22 UTC resolved: Between 04:32 PM EDT (UTC -04:00) and 07:21 PM EDT (UTC -04:00), some customers in North America experienced issues with customer platform tools, marketing tools, sales tools. This was caused by a bad production configuration change. As of 07:21 PM EDT (UTC -04:00), our customer...
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• The Salesforce integration is unavailable for some customersSep 24 14:08 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Sep 24 14:08 UTC identified: We have identified an issue with our Salesforce integration. Some customers may find that their integration has been unexpectedly disconnected and is temporarily unavailable in the App Marketplace. We're actively investigating the cause and working to restore full functionality.
  2. Sep 24 15:05 UTC identified: We have identified the issue with our Salesforce integration causing it to be unavailable for some customers since 9:26AM EST today. We're addressing the cause of this issue and expect all data to refresh once back online. We will be back with an update within 1 hour.
  3. Sep 24 15:46 UTC identified: We have identified the issue with our Salesforce integration. We are continuing to work on addressing the cause and restore full functionality. We will be back with an update within 30 minutes.
  4. Sep 24 17:05 UTC identified: We have identified the issue with our Salesforce integration. We are continuing to work on restoring full functionality.
  5. Sep 24 20:07 UTC identified: We have identified the issue with our Salesforce integration. We continue working to restore full functionality. We will be back with an update within an hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
  6. Sep 24 21:26 UTC resolved: Between 09:26 AM EDT (UTC -04:00) and 05:21 PM EDT, some customers in North America, Europe, the Asian Pacific experienced issues with our Salesforce integration. This was caused by a bad system configuration change. As of 05:21 PM EDT, our systems are working properly and the...
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• Some HubSpot tools may be unavailable for some usersSep 23 15:05 UTC · resolved
  Service restricted or degradedRestoration reported
  1. Sep 23 15:05 UTC investigating: From 10:27 to 10:53 ET, sequence enrollments were unavailable for some customers
  2. Sep 23 15:17 UTC resolved: Between 10:37 AM EDT (UTC -04:00) and 10:53 AM EDT (UTC -04:00), many customers in all affected regions experienced issues with sales tools. This was caused by a server impairment. As of 10:53 AM EDT (UTC -04:00), our sales tools are working properly and the incident has been...
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• Some HubSpot tools may be unavailable for some usersSep 8 16:21 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Sep 8 16:21 UTC investigating: We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
  2. Sep 8 16:33 UTC monitoring: We've addressed the issue that caused our CRM to be partially unavailable in North America since 11:46 AM EDT (UTC -04:00). We're monitoring performance closely to ensure all tools recover properly.
  3. Sep 8 17:20 UTC resolved: Between 11:46 AM EDT (UTC -04:00) and 12:45 PM EDT (UTC -04:00), some customers in North America experienced degraded loading times with some HubSpot tools. This was caused by a server impairment. As of 12:45 PM EDT (UTC -04:00), our tools are working properly and the incident...
  View on the provider's status page
• HubSpot is experiencing issues in the EUSep 4 08:24 UTC · resolved
  Service restricted or degradedRestoration reported
  1. Sep 4 08:24 UTC identified: HubSpot's reporting service and dashboards are unable to access data hosted in Snowflake in the EU. This is connected with a Snowflake outage described at https://status.snowflake.com/incidents/fl9tkpj8d7hk. We will be back with an update within 30 minutes. The information on...
  2. Sep 4 09:14 UTC monitoring: Snowflake's outage has been resolved and our reporting and dashboards are now functioning correctly. We're continuing to monitor the situation to ensure it remains stable.
  3. Sep 4 09:44 UTC resolved: We're satisfied that the Snowflake outage has been resolved. All HubSpot's reporting and dashboards are working as expected.
  View on the provider's status page
• Some Workflow actions may currently be delayed.Aug 21 09:57 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Aug 21 09:57 UTC investigating: Some Workflow actions have been delayed in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 15 minutes. The information on this page reflects our...
  2. Aug 21 10:12 UTC investigating: Some Workflow actions have been delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page...
  3. Aug 21 10:48 UTC investigating: Some Workflow Actions have been delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page...
  4. Aug 21 11:26 UTC identified: We have Identified the root cause leading to some workflow actions being delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are scaling the system to mitigate impact and engineers are working diligently to resolve the issue and process all delayed...
  5. Aug 21 12:09 UTC monitoring: We've addressed the issue that caused some workflow actions to be delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of...
  6. Aug 21 12:27 UTC resolved: Between 08:45 AM GMT+1 (UTC +01:00) and 02:30 PM GMT+1 (UTC +01:00), some customers in North America experienced issues with workflow actions. This was caused by a data integrity issue. As of 02:30 PM GMT+1 (UTC +01:00), workflow actions are working as expected and the incident...
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• HubSpot is experiencing issuesAug 13 19:56 UTC · resolved
  Service restricted or degradedRestoration reported
  View on the provider's status page
• Some HubSpot tools may be unavailable for some usersAug 11 19:31 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Event ingestion and retrieval delays for some North America customersJul 28 17:41 UTC · resolved
  Service restricted or degradedRestoration reported
  View on the provider's status page
• Some HubSpot tools may be unavailable for some usersJul 23 16:42 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• HubSpot is experiencing issuesJul 22 07:47 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Performance Degradation (Latin America Region)Jul 14 16:42 UTC · resolved
  Restoration reported
  View on the provider's status page
• Content previews are unavailable for some customers in North AmericaJul 14 16:31 UTC · resolved
  Service restricted or degradedRestoration reported
  View on the provider's status page
• Some HubSpot tools may be unavailable for some usersJun 23 20:17 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Some HubSpot tools may be unavailable for some usersJun 22 14:22 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customersJun 12 14:32 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• HubSpot may be unavailable for some usersMay 12 13:57 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• HubSpot is experiencing a regional degradation causing issues with loading related to an AWS outageMay 8 01:36 UTC · resolved
  Service restricted or degradedRestoration reported
  View on the provider's status page
• Intermittent DMARC failures for messages to Microsoft-hosted inboxesMay 1 15:52 UTC · resolved
  Service restricted or degraded
  View on the provider's status page
• Workflows OutageApr 30 13:59 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• HubSpot is experiencing issues publishing Instagram postsApr 29 20:02 UTC · resolved
  Restoration reported
  View on the provider's status page