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US critical infrastructure monitor

Instructure (Canvas)

Public institutions · UT (headquarters)

Monitoring
Not checked: the site's robots.txt does not allow it.: last success Nov 6 12:35 UTC
Public findings
0
Provider status posts on record
50

Cyber and operational findings

Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.

No public findings for this organisation.

Provider status posts

Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.

  • Portfolium is unavailable in the Sydney regionNov 4 04:21 UTC · resolved · major impact
    Service restricted or degradedInvestigation mentionedRestoration reported
    1. Nov 4 04:21 UTC investigating: We are currently investigating this issue.
    2. Nov 4 04:27 UTC investigating: We are continuing to investigate this issue.
    3. Nov 4 08:11 UTC investigating: We are continuing to investigate this issue.
    4. Nov 4 12:08 UTC investigating: We are continuing to investigate this issue.
    5. Nov 4 15:32 UTC identified: The issue has been identified and a fix is being implemented.
    6. Nov 4 16:45 UTC identified: We are continuing to work on a fix for this issue.
    7. Nov 4 20:49 UTC identified: We are continuing to work on a fix for this issue.
    8. Nov 5 03:13 UTC identified: We are continuing to work on a fix for this issue.
    9. Nov 5 08:15 UTC identified: We are continuing to work on a fix for this issue.
    10. Nov 5 11:58 UTC identified: We are continuing to work on a fix for this issue.
    11. Nov 5 13:23 UTC identified: We are continuing to work on a fix for this issue.
    12. Nov 5 17:07 UTC resolved: This incident has been resolved.
    View on the provider's status page
  • Some users may experience slow page loads when using new quizzes.Oct 30 15:09 UTC · resolved · minor impact
    Investigation mentionedRestoration reported
    1. Oct 30 15:09 UTC investigating: We are currently investigating this issue.
    2. Oct 30 15:17 UTC monitoring: A fix has been implemented and we are monitoring the results.
    3. Oct 30 15:27 UTC resolved: This incident has been resolved.
    View on the provider's status page
  • Some ChromeOS users were unable to log into CanvasOct 26 19:28 UTC · resolved · minor impact
    Sign-in disruptionRestoration reported
    1. Oct 26 19:28 UTC monitoring: A fix has been implemented and we are monitoring the results.
    2. Oct 26 19:45 UTC resolved: This incident has been resolved.
    View on the provider's status page
  • Some users may be experiencing slow load times or errors when accessing New QuizzesOct 26 09:38 UTC · resolved · minor impact
    Investigation mentionedRestoration reported
    1. Oct 26 09:38 UTC investigating: We are currently investigating this issue.
    2. Oct 26 11:37 UTC identified: The issue has been identified and a fix is being implemented.
    3. Oct 26 11:40 UTC monitoring: A fix has been implemented and we are monitoring the results.
    4. Oct 26 12:09 UTC resolved: This incident has been resolved.
    View on the provider's status page
  • New Quizzes Regrading Giving Errors on Ordering QuestionsOct 22 18:19 UTC · resolved · minor impact
    Investigation mentionedRestoration reported
    1. Oct 22 18:19 UTC investigating: We are currently investigating this issue.
    2. Oct 22 18:55 UTC identified: The issue has been identified and a fix is being implemented.
    3. Oct 22 19:27 UTC identified: We are continuing to work on a fix for this issue.
    4. Oct 22 19:46 UTC monitoring: A fix has been implemented and we are monitoring the results.
    5. Oct 22 19:50 UTC resolved: This incident has been resolved.
    View on the provider's status page
  • Some users are experiencing slow load times when accessing CanvasOct 22 13:01 UTC · resolved · minor impact
    Restoration reported
    1. Oct 22 13:01 UTC identified: The issue has been identified and a fix is being implemented.
    2. Oct 22 13:16 UTC monitoring: A fix has been implemented and we are monitoring the results.
    3. Oct 22 13:23 UTC resolved: This incident has been resolved.
    View on the provider's status page
  • Some users may be experiencing slow load times or errors when previewing files in CanvasOct 22 09:43 UTC · resolved · minor impact
    Investigation mentionedRestoration reported
    1. Oct 22 09:43 UTC investigating: We are currently investigating this issue.
    2. Oct 22 10:13 UTC monitoring: A fix has been implemented and we are monitoring the results.
    3. Oct 22 10:19 UTC resolved: This incident has been resolved.
    View on the provider's status page
  • PHP AwarenessOct 21 21:34 UTC · resolved
    No classified wording
    1. Oct 21 21:34 UTC monitoring: Instructure is aware of CVE-2026-109618 and CVE-2026-109619 (referred to as "PHP2Shell"), affecting PHP. The Canvas application does not use PHP and is not affected. We have completed an initial assessment of our other products. Where affected PHP versions are in use, we are...
    2. Oct 21 22:32 UTC monitoring: We are continuing to monitor for any further issues.
    3. Oct 21 23:32 UTC monitoring: We are continuing to monitor for any further issues.
    4. Oct 22 00:31 UTC monitoring: We are continuing to monitor for any further issues.
    5. Oct 22 01:31 UTC resolved: Canvas does not use PHP and is not affected. We have assessed all products on this status page. Where action was needed to protect customer-facing services, the remediation is complete.
    View on the provider's status page
  • 500 errors when accessing Canvas Data 2Oct 21 21:06 UTC · resolved · major impact
    Service restricted or degradedRestoration reported
    1. Oct 21 21:06 UTC identified: Users accessing Canvas Data 2 may receive 500 errors due to a vendor outage. We are working with the vendor to restore access to these services.
    2. Oct 21 21:56 UTC monitoring: A fix is implemented by the vendor and they are monitoring the recovery.
    3. Oct 21 22:54 UTC resolved: This incident has been resolved.
    View on the provider's status page
  • Edit discussion page error when Checkpoints disabledOct 20 21:44 UTC · resolved · minor impact
    Service taken offlineInvestigation mentionedRestoration reported
    1. Oct 20 21:44 UTC investigating: We are currently investigating this issue.
    2. Oct 20 22:20 UTC identified: The issue has been identified and a fix is being implemented.
    3. Oct 20 22:34 UTC monitoring: A fix has been implemented and we are monitoring the results.
    4. Oct 20 23:25 UTC monitoring: We are continuing to monitor for any further issues.
    5. Oct 21 00:08 UTC resolved: This incident has been resolved.
    View on the provider's status page
  • Some Users May Be Unable To Log Into CanvasOct 15 20:48 UTC · resolved · minor impact
    Sign-in disruptionInvestigation mentionedRestoration reported
    View on the provider's status page
  • Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some usersSep 30 17:04 UTC · resolved · minor impact
    Investigation mentionedRestoration reported
    View on the provider's status page
  • Some users are experiencing errors when interacting with SCORM packages.Sep 18 13:17 UTC · resolved · minor impact
    Investigation mentionedRestoration reported
    View on the provider's status page
  • Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels.Sep 16 08:52 UTC · resolved · minor impact
    Service restricted or degradedInvestigation mentionedRestoration reported
    View on the provider's status page
  • Some users are experiencing slow load times when accessing CanvasSep 14 09:13 UTC · resolved · minor impact
    Investigation mentionedRestoration reported
    View on the provider's status page
  • Canvas support phone system is experiencing connection issuesSep 14 06:52 UTC · resolved · minor impact
    Investigation mentionedRestoration reported
    View on the provider's status page
  • Errors Following Item Creation In CanvasSep 11 15:26 UTC · resolved · minor impact
    Restoration reported
    View on the provider's status page
  • Slow loading and page error messages when accessing New QuizzesSep 10 14:13 UTC · resolved · minor impact
    Restoration reported
    View on the provider's status page
  • Slow load times and Page error messagesSep 10 14:00 UTC · resolved
    Restoration reported
    View on the provider's status page
  • Slow load times and page errors when accessing CanvasSep 7 01:14 UTC · resolved
    No classified wording
    View on the provider's status page
  • Some users are experiencing slow load times and page errors when accessing New QuizzesSep 3 15:02 UTC · resolved · minor impact
    Investigation mentionedRestoration reported
    View on the provider's status page
  • SIN Users getting a Website is under heavy Load (request timed out)Sep 1 07:26 UTC · resolved · minor impact
    Investigation mentionedRestoration reported
    View on the provider's status page
  • Some users in the Asia-Pacific region are experiencing slowness or page errors in Canvas.Sep 1 02:16 UTC · resolved · minor impact
    Investigation mentionedRestoration reported
    View on the provider's status page
  • PDX Users getting a Website is under heavy Load (request timed out)Aug 31 17:49 UTC · resolved · major impact
    Investigation mentionedRestoration reported
    View on the provider's status page
  • Students unable to submit or resume certain assessmentsAug 27 18:39 UTC · resolved · minor impact
    Investigation mentionedRestoration reported
    View on the provider's status page