Kraken

Cyber and operational findings

Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.

No public findings for this organisation.

Provider status posts

Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.

• BRL PIX Withdrawal IssuesNov 5 16:03 UTC · investigating · minor impact
  Restoration reported
  1. Nov 5 16:03 UTC investigating: BRL withdrawals via PIX are currently being rejected. We’re working with our funding provider to restore the service and will provide updates as more information becomes available.
  View on the provider's status page
• Delays in Chart Updates - Kraken Pro PropNov 5 12:53 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Nov 5 12:53 UTC investigating: We are investigating an issue causing delays in chart updates on Kraken Pro Prop. Price updates and order execution remain operational. Our team is working to resolve the issue, and we will provide updates as more information becomes available.
  2. Nov 5 13:03 UTC monitoring: A fix has been implemented and we are monitoring the results.
  3. Nov 5 13:28 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Deposit and Withdrawal Delays on Multiple NetworksNov 5 10:19 UTC · identified · minor impact
  Service restricted or degradedInvestigation mentioned
  1. Nov 5 10:19 UTC identified: We’re investigating an issue affecting funding gateways on the Ink, Optimism, Unichain, Shape, Gensyn, Fraxtal, Katana, X Layer and Base networks. Deposits and withdrawals on these networks may be delayed at this time. All other funding methods are operating normally. We are...
  View on the provider's status page
• Plaid US Withdrawal DelaysNov 4 17:33 UTC · resolved · minor impact
  Service restricted or degradedRestoration reported
  1. Nov 4 17:33 UTC investigating: We're aware of an issue with Plaid, one of our third-party payment providers, that is affecting USD withdrawals via Instant Bank Transfers. Some of these transactions may be delayed. Affected transactions are queued and will be processed automatically once the service is...
  2. Nov 4 17:58 UTC monitoring: A fix has been implemented and we are monitoring the results.
  3. Nov 4 18:04 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Brazilian Real (BRL) PIX Funding DelaysNov 3 20:39 UTC · resolved · minor impact
  Service restricted or degradedRestoration reported
  1. Nov 3 20:39 UTC investigating: We are experiencing delays with Brazilian Real (BRL) deposits and withdrawals via PIX. Some transfers may remain pending longer than usual. We are working with our provider and will share updates as more information becomes available.
  2. Nov 4 13:39 UTC identified: Brazilian Real (BRL) deposits via PIX are now operating normally. Withdrawals remain affected, and some transfers may take longer than usual to complete. We are continuing to work with our provider to resolve the issue and will share further updates as more information becomes...
  3. Nov 5 12:16 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Incorrect liquidation prices displayed on Kraken ProNov 3 18:40 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  1. Nov 3 18:40 UTC investigating: We are investigating an issue where some clients may see incorrect estimated liquidation prices for perpetual futures positions on Kraken Pro web and mobile. Our team is working on a fix and will provide an update as soon as we have more information.
  2. Nov 3 19:17 UTC identified: The issue has been identified and a fix is being implemented.
  3. Nov 3 19:25 UTC monitoring: A fix has been implemented and we are monitoring the results.
  4. Nov 3 21:16 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Delayed Earn rewards payoutsOct 30 03:09 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Oct 30 03:09 UTC identified: We are aware of delayed Earn rewards payouts. The team is currently investigating, and any delayed rewards will be paid once service is restored. We will provide another update as soon as we have more information.
  2. Oct 30 03:41 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Spot Exchange Connectivity Issues - Web, Mobile & API (Rest & Websockets)Oct 30 02:42 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  1. Oct 30 02:42 UTC investigating: We are investigating an issue affecting Spot and Derivatives clients connecting to the platform and submitting orders across all Web and Mobile applications, as well as REST, WebSocket, and FIX connections. We are working to resolve the issue and will provide an update as soon...
  2. Oct 30 02:55 UTC investigating: We are continuing to investigate this issue.
  3. Oct 30 03:42 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Flow (FLOW) Funding DelaysOct 29 22:20 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Oct 29 22:20 UTC investigating: We're investigating an issue with the Flow (FLOW) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
  2. Oct 30 22:31 UTC monitoring: A fix has been implemented and we are monitoring the results.
  3. Oct 31 04:43 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Argentine Peso (ARS), Colombian Peso (COP), & Mexican Peso (MXN) Funding DelaysOct 29 16:21 UTC · resolved · minor impact
  Service restricted or degradedRestoration reported
  1. Oct 29 16:21 UTC identified: We are aware of an issue with our funding provider, PayAmigo, that is affecting Argentine Peso (ARS), Colombian Peso (COP), & Mexican Peso (MXN) funding. As a result, users may be unable to deposit or withdraw ARS, COP, and MXN. All other funding methods are operating normally....
  2. Oct 29 16:27 UTC identified: We are continuing to work on a fix for this issue.
  3. Oct 29 16:41 UTC monitoring: A fix has been implemented and we are monitoring the results.
  4. Oct 29 17:01 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Solana (SOL) Funding DelaysOct 29 08:47 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• FIX API connectivity issuesOct 28 22:54 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  View on the provider's status page
• USD Coin (ARC) [USDC - ARC] Funding DelaysOct 28 02:34 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Plasma (XPL) Funding DelaysOct 27 15:34 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Bitcoin (BTC) funding delaysOct 26 15:06 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Polkadot (DOT) Funding DelaysOct 26 09:55 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• SUI (SUI) Funding DelaysOct 26 09:39 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Australian Dollar (AUD) - Domestic Funding DelaysOct 24 14:56 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Initia (INIT) Deposits and Withdrawals Temporarily PausedOct 23 16:15 UTC · resolved · minor impact
  Service restricted or degradedRestoration reported
  View on the provider's status page
• Solana (SOL) Network Funding DelaysOct 23 15:00 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• SUI (SUI) Funding DelaysOct 23 07:02 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Tezos (XTZ) Funding DelaysOct 22 17:04 UTC · resolved · minor impact
  Service restricted or degradedRestoration reported
  View on the provider's status page
• Conflux (CFX) Deposit DelaysOct 16 08:12 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Blank favorites page for Pro App and Pro Web users who used Prop tradingOct 15 13:32 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  View on the provider's status page
• Polygon (POL), TRON (TRX) and Optimism (OP) Funding DelaysOct 15 09:39 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page