DFX Intelligence
Which companies just had a verified incident, who lends to them and who owns them. Every claim carries its evidence level and its source. How we decide what is confirmed
US critical infrastructure monitor
LastPass
Cloud, identity and critical software · MA (headquarters)
Monitoring
Not checked: the site's robots.txt could not be read.: last success Nov 6 13:40 UTC
Public findings
0
Provider status posts on record
50
Cyber and operational findings
Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.
No public findings for this organisation.
Provider status posts
Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.
- LastPass - Issues accessing Admin ConsoleOct 12 15:03 UTC · resolved · minor impactInvestigation mentionedRestoration reported
- Oct 12 15:22 UTC investigating: We are actively investigating reports that some LastPass Admin customers may be experiencing issues accessing their Admin Consoles. Our engineers are working to identify the issue and will provide another update shortly.
- Oct 12 15:48 UTC identified: Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
- Oct 12 17:28 UTC monitoring: Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
- Oct 12 18:32 UTC resolved: We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
- LastPass Android Password Manager application certificate intermittent errorsOct 8 16:57 UTC · resolved · minor impactSign-in disruptionInvestigation mentionedRestoration reported
- Oct 8 17:12 UTC investigating: We are receiving reports of some users that are experiencing errors when trying to log in through the LastPass Android Password Manager application due to a certificate error. We are currently investigating the issue and will provide an update shortly.
- Oct 8 17:31 UTC monitoring: Our team has identified the issue and performed a rollback of the certificate causing the error. The affected users should be able to log in to the LastPass Android Password Manager. The team is now monitoring the rollback to ensure proper functionality.
- Oct 8 18:46 UTC resolved: The certificate issue affecting login attempts through the LastPass Android Password Manager has been resolved. The rollback was successful, and login functionality has been restored. We have monitored the service and confirmed that it is operating as expected.
- LastPass - Purchase Provisioning DelaysOct 2 14:17 UTC · resolved · major impactService restricted or degradedInvestigation mentionedRestoration reported
- Oct 2 14:42 UTC investigating: We are actively investigating reports that some LastPass customers may be experiencing delays completing their purchases. Our engineers are working to identify the issue and will provide another update shortly.
- Oct 2 15:35 UTC identified: Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
- Oct 2 16:25 UTC monitoring: Our engineers have resolved the issue and continue to monitor the service.
- Oct 2 16:48 UTC resolved: We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
- LastPass - Issues Accessing LastPass.comSep 22 18:40 UTC · resolved · major impactInvestigation mentionedRestoration reported
- Sep 22 18:53 UTC investigating: We are actively investigating reports that some LastPass customers may be experiencing issues accessing LastPass.com. Our engineers are working to identify the issue and will provide another update shortly.
- Sep 22 19:38 UTC identified: Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
- Sep 22 20:14 UTC monitoring: Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
- Sep 22 20:48 UTC resolved: We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
- Intermittent issues renewing subscriptionJul 22 12:45 UTC · resolved · major impactInvestigation mentionedRestoration reported
- Jul 22 13:35 UTC investigating: We are actively investigating reports that some LastPass customers may be experiencing intermittent issues renewing their subscription. Our engineers are working to identify the issue and will provide another update shortly.
- Jul 22 15:28 UTC identified: Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
- Jul 22 15:54 UTC monitoring: Our engineers have corrected the issue, and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
- Jul 23 12:57 UTC resolved: We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
- Browser Extension Issue – Chrome and Edge Version 147Apr 10 08:18 UTC · resolvedRestoration reported
- Apr 10 08:18 UTC investigating: We are aware of a recent change made in the latest Chrome browser version, which likely affects Edge functionality as well (based on Chromium). This change affected LastPass site launch and autofill capabilities. If you're experiencing problems with the extension, fully quitting...
- Apr 13 15:35 UTC identified: The issue has been identified and our engineering team is actively working through final validation. Additional updates will be shared as more information becomes available.
- Apr 14 17:14 UTC identified: A hotfix has been implemented and is under validation. After validation, we plan to release the update via the browser stores and begin a broader rollout. Further updates will follow.
- Apr 14 20:12 UTC identified: The fix has been validated and submitted to the browser extension store for review. We are continuing additional testing during the review process and will share further updates as available.
- Apr 15 14:57 UTC monitoring: Our engineers have corrected the issue and we are confirming that the latest extension release has been approved. The fastest way to ensure you are running the latest version is to manually update your LastPass browser extension. We will continue monitoring the situation and...
- Apr 27 21:04 UTC resolved: We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
- LastPass - Intermittent Logout Issues for Business Chrome Extension users with “logout on browser close” policy enabledApr 8 08:10 UTC · resolvedInvestigation mentionedRestoration reported
- Apr 8 08:10 UTC identified: Our engineers have identified an issue where a subset of Business Chrome Extension users are being logged out frequently when the extension setting "Logout on browser close" is turned on via policy. A fix has been identified to mitigate the issue and we are actively working to...
- Apr 8 10:39 UTC resolved: We have confirmed that the issue has been resolved with the latest Chrome extension version 4.152.1. Affected users are advised to upgrade to this version to ensure proper functionality. We will conduct an internal investigation of this issue to help prevent or minimize future...
- LastPass - Intermittent Login IssuesMar 31 15:30 UTC · resolvedSign-in disruptionInvestigation mentionedRestoration reported
- Mar 31 15:30 UTC investigating: We are actively investigating reports that some LastPass customers may be experiencing intermittent login issues. Our engineers are working to identify the issue and will provide another update shortly.
- Mar 31 15:58 UTC identified: Our engineers have identified the issue and are now actively working towards a resolution. In the meantime impacted users should ensure they are running the latest version of the browser extension, and try using a different browser if issues persist. We will provide another...
- Mar 31 17:19 UTC monitoring: A fix has been implemented to mitigate the issue. We are now monitoring the system to ensure continued stability.
- Mar 31 18:38 UTC monitoring: We are continuing to monitor for any other issues.
- Mar 31 21:06 UTC monitoring: We are continuing to monitor for any further issues.
- Apr 1 00:25 UTC monitoring: We are continuing to monitor for any further issues.
- Apr 1 17:16 UTC monitoring: We are continuing to monitor for any further issues.
- Apr 6 19:04 UTC resolved: We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
- LastPass - Login IssuesMar 25 13:15 UTC · resolvedSign-in disruptionInvestigation mentionedRestoration reported
- Mar 25 13:15 UTC investigating: We are investigating reports that some LastPass customers are experiencing login issues. Our engineering team is working to identify the cause and will provide an update soon.
- Mar 25 13:49 UTC investigating: We are continuing to investigate this issue.
- Mar 25 15:00 UTC monitoring: We have deployed a fix to production and are continuing to monitor the issue.
- Mar 26 13:26 UTC resolved: We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
- LastPass - Login Issues and access to the Admin ConsoleMar 25 11:27 UTC · resolvedSign-in disruptionInvestigation mentionedRestoration reported
- Mar 25 11:27 UTC investigating: We are actively investigating reports that some LastPass customers may be experiencing login issues and access to the vault and Admin console. Our engineers are working to identify the issue and will provide another update shortly.
- Mar 25 11:48 UTC investigating: We are continuing to investigate this issue.
- Mar 25 12:11 UTC resolved: We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
- Issues with LastPass Login and Vault AccessMar 24 13:00 UTC · resolvedSign-in disruptionInvestigation mentionedRestoration reportedView on the provider's status page
- Issues Delivering Login Verification EmailsFeb 17 21:09 UTC · resolvedSign-in disruptionInvestigation mentionedRestoration reportedView on the provider's status page
- LastPass Vault - Launch from Vault Not WorkingFeb 3 16:01 UTC · resolvedInvestigation mentionedRestoration reportedView on the provider's status page
- Degraded Performance on LastPass Marketing WebsiteOct 29 16:23 UTC · resolvedService restricted or degradedRestoration reportedView on the provider's status page
- LastPass - Service Degradation NoticeOct 21 09:12 UTC · resolvedSign-in disruptionInvestigation mentionedRestoration reportedView on the provider's status page
- Temporary Service Disruption Due to External Cloud Provider IssueOct 20 09:57 UTC · resolvedService restricted or degradedRestoration reportedView on the provider's status page
- Unable to download invoicesOct 15 13:20 UTC · resolvedInvestigation mentionedRestoration reportedView on the provider's status page
- LastPass - Issues Creating and Modifying Managed Service Provider CompaniesOct 8 13:24 UTC · resolvedRestoration reportedView on the provider's status page
- Email Delivery Failure – System Outbound BlockOct 1 12:02 UTC · resolvedInvestigation mentionedRestoration reportedView on the provider's status page
- LastPass - Login Issue ResolvedSep 25 09:30 UTC · resolvedSign-in disruptionRestoration reportedView on the provider's status page
- LastPass - Users reporting being unexpectedly logged outAug 29 21:16 UTC · resolvedInvestigation mentionedRestoration reportedView on the provider's status page
- LastPass - Reported issues activating federated usersJun 11 14:22 UTC · resolvedInvestigation mentionedRestoration reportedView on the provider's status page
- LastPass - Commerce SystemMay 16 15:31 UTC · resolvedRestoration reportedView on the provider's status page
- LastPass - Issue with Premium and Families Subscription PurchasesMay 2 09:38 UTC · resolvedInvestigation mentionedRestoration reportedView on the provider's status page
- LastPass - Activation link of provisioned users is wrongApr 16 10:10 UTC · resolvedInvestigation mentionedRestoration reportedView on the provider's status page