Loadsmart

Cyber and operational findings

Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.

No public findings for this organisation.

Provider status posts

Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.

• Opendock Database Scheduled MaintenanceSep 19 23:54 UTC · completed · maintenance impact
  No classified wording
  1. Sep 19 23:54 UTC scheduled: This is a reminder about the scheduled maintenance for Opendock. Duration: approximately 1 hour. We thank you for your patience and understanding.
  2. Sep 20 00:00 UTC scheduled: Maintenance will begin as scheduled in 60 minutes.
  3. Sep 20 01:00 UTC in_progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.
  4. Sep 20 02:12 UTC completed: The scheduled maintenance has been completed.
  View on the provider's status page
• SSL certificate errors preventing users from accessing multiple applicationsSep 8 15:50 UTC · resolved · major impact
  Investigation mentionedRestoration reported
  1. Sep 8 15:50 UTC investigating: We are currently investigating this issue.
  2. Sep 8 21:56 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Opendock analytical reports are outdatedAug 13 21:21 UTC · resolved · minor impact
  Restoration reported
  1. Aug 13 21:21 UTC identified: Opendock data in Embed Reports is not updating as expected due to an issue with one of our data sync processes. As a result, some customer-facing reports may be showing outdated information. The root cause has already been identified and we're working on a fix. We'll post...
  2. Aug 14 13:26 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Opendock webhooks delivery outageAug 5 17:49 UTC · resolved
  Service restricted or degradedRestoration reported
  1. Aug 7 17:42 UTC resolved: Between Aug 3, 2026 16:48 UTC and Aug 5, 2026 14:49 UTC, Opendock did not deliver any outbound webhooks. These events were not retried and cannot be re-sent — if you rely on webhooks, please reconcile records for that period. Delivery has been fully restored. We're sorry for...
  View on the provider's status page
• Opendock is suffering with degraded performanceMay 27 14:33 UTC · resolved · major impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. May 27 14:33 UTC identified: We are currently investigating this issue.
  2. May 27 14:51 UTC identified: We are continuing to work on a fix for this issue.
  3. May 27 15:24 UTC resolved: This incident has been resolved.
  View on the provider's status page
• High latency spikeMar 17 18:06 UTC · resolved · major impact
  Investigation mentioned
  1. Mar 17 18:06 UTC investigating: We are currently investigating this issue.
  2. Mar 17 19:43 UTC resolved: Latency has improved significantly. We are continuing to investigate the issue to ensure sustained stability.
  View on the provider's status page
• Degraded Performance on ShipperGuideMar 10 12:51 UTC · resolved · major impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Mar 10 12:51 UTC investigating: We are currently investigating this issue. New updates will be posted soon.
  2. Mar 10 13:14 UTC resolved: The incident was resolved. We are monitoring it, and will update with any news.
  View on the provider's status page
• High latency on OpendockJan 15 19:10 UTC · resolved · major impact
  Investigation mentioned
  1. Jan 15 19:10 UTC investigating: We are currently investigating this issue.
  2. Jan 15 19:41 UTC resolved: The incident was mitigated.
  View on the provider's status page
• Opendock Scheduled SMS MaintenanceNov 3 02:20 UTC · completed · maintenance impact
  Service restricted or degraded
  1. Nov 3 02:20 UTC scheduled: Opendock will undergo a scheduled maintenance on its SMS delivery system. During this period, please expect some delays on SMS deliveries.
  2. Nov 3 03:00 UTC in_progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.
  3. Nov 3 04:00 UTC completed: The scheduled maintenance has been completed.
  4. Nov 3 04:02 UTC completed: Maintenance is completed.
  View on the provider's status page
• Subspace (Websocket) events not firingOct 22 16:16 UTC · resolved · major impact
  Investigation mentionedRestoration reported
  1. Oct 22 16:16 UTC investigating: We are currently investigating this issue.
  2. Oct 22 16:52 UTC resolved: The incident was resolved.
  View on the provider's status page