DFX Intelligence
Which companies just had a verified incident, who lends to them and who owns them. Every claim carries its evidence level and its source. How we decide what is confirmed
US critical infrastructure monitor
PowerSchool
Public institutions · CA (headquarters)
Monitoring
Not checked: the site's robots.txt does not allow it.: last success Nov 6 12:35 UTC
Public findings
0
Provider status posts on record
51
Cyber and operational findings
Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.
No public findings for this organisation.
Provider status posts
Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.
- Naviance - Issues with student rosterNov 5 16:40 UTC · monitoring · minor impactService restricted or degradedInvestigation mentionedRestoration reported
- Nov 5 16:40 UTC investigating: We are investigating reports of issues with student roster within Naviance. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
- Nov 5 17:33 UTC investigating: We are investigating an interruption affecting Student Roster functionality within Naviance. Our teams are actively investigating and working toward a resolution. We will continue to provide regular updates.
- Nov 5 17:39 UTC identified: Our teams have identified the cause of the search-related issues affecting Naviance and are actively testing a fix. We will provide another update as progress is made.
- Nov 5 20:26 UTC identified: Our teams continue working toward a resolution for the student roster search-related functionality affecting Naviance. A fix is being prepared and is undergoing validation prior to deployment. We will provide additional updates as progress is made. In the meantime, users can...
- Nov 6 01:33 UTC monitoring: A fix has been deployed to address the student roster search-related functionality affecting Naviance. Our teams are monitoring the environment to confirm the issue remains resolved and functionality is operating as expected. We will provide an additional update once monitoring...
- HigherEd - functionality issuesNov 4 16:30 UTC · identified · minor impactService restricted or degradedInvestigation mentioned
- Nov 4 16:30 UTC investigating: We are investigating an interruption affecting search and related functionality within HigherEd, including searches in PD special tabs, application selection for bulk actions, Save Search, and sorting of search results. Our teams are actively investigating and working toward a...
- Nov 4 21:07 UTC identified: Our teams have identified the cause of the search-related issues affecting HigherEd and are actively testing a fix. The affected functionality may continue to experience degraded performance while this work is completed. We will provide another update as progress is made.
- Nov 5 15:20 UTC identified: Our teams continue working toward a resolution for the search-related functionality affecting HigherEd. A fix is being prepared and is undergoing validation prior to deployment. The affected functionality may continue to experience degraded performance in the meantime. We will...
- PowerSchool SIS - unable to accessNov 4 11:09 UTC · resolved · critical impactInvestigation mentionedRestoration reported
- Nov 4 11:09 UTC investigating: We are investigating reports of access issue within PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
- Nov 4 11:25 UTC monitoring: We have deployed a fix to production that has resolved the issue in PowerSchool SIS. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
- Nov 4 15:40 UTC resolved: The issue reported for PowerSchool SIS has been resolved and this incident has been closed.
- Performance Matters OLA Secure - SSO Access IssueNov 2 14:56 UTC · resolved · minor impactSign-in disruptionInvestigation mentionedRestoration reported
- Nov 2 14:56 UTC investigating: We are investigating reports of users being unable to access Performance Matters OLA Secure using SSO through the Respondus LockDown Browser entry point. This issue is limited to OLA Secure SSO access. Regular OLA login is not impacted and remains available. Our teams are...
- Nov 2 15:33 UTC identified: We have identified the issue affecting Performance Matters OLA Secure and are actively working toward a resolution. The impact is limited to OLA Secure. We will provide additional updates as progress is made.
- Nov 2 16:06 UTC monitoring: A fix has been deployed to address the issue affecting Performance Matters OLA Secure. Our teams are monitoring the environment to confirm service stability.
- Nov 2 17:08 UTC resolved: The issue affecting Performance Matters OLA Secure has been resolved, and normal service has been restored. We appreciate your patience and understanding as our teams worked to resolve this issue.
- SmartFindExpress Mobile App LoginNov 2 14:13 UTC · resolved · minor impactSign-in disruptionInvestigation mentionedRestoration reported
- Nov 2 14:13 UTC investigating: We are investigating an issue preventing some users from logging in to the SmartFind Express mobile app. Our teams are actively working toward a resolution. Web login is not impacted and can be accessed as usual.
- Nov 2 15:38 UTC identified: We have identified the cause for the ongoing issue in SmartFind Express and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
- Nov 2 20:45 UTC identified: Our teams have developed a fix for the SmartFind Express mobile app login issue, and it is progressing through the final steps required for release. Web login remains available in the meantime. We will provide an additional update as progress is made.
- Nov 3 08:39 UTC monitoring: We have deployed a fix to production that has resolved the issue in SmartFind Express. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
- Nov 3 13:57 UTC resolved: The issue reported for SmartFind Express has been resolved and this incident has been closed.
- eFinancePlus and eSchoolPlus - SFTP ErrorNov 2 13:50 UTC · resolved · minor impactInvestigation mentionedRestoration reported
- Nov 2 13:50 UTC investigating: We are investigating reports of users being unable to connect to SFTP for eFinancePlus and eSchoolPlus. Our teams are actively working to identify the cause and restore connectivity. We will provide updates as we work toward a resolution.
- Nov 2 14:11 UTC monitoring: We have deployed a fix to production that has resolved the issue in eFinancePlus and eSchoolPlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
- Nov 2 15:00 UTC investigating: We are continuing to investigate an issue affecting SFTP connectivity for some customers. Our teams are actively working to identify the cause and restore normal functionality. We appreciate your patience while we work toward resolution.
- Nov 2 16:47 UTC investigating: Some customers continue to experience SFTP connectivity issues. Our teams are actively working to restore normal functionality and will continue to provide updates as we work toward resolution.
- Nov 2 19:37 UTC monitoring: Remediation efforts have been completed, and initial testing indicates services are recovering. Some customers may begin seeing SFTP functionality restored. We are continuing to monitor and validate service availability.
- Nov 2 21:03 UTC resolved: The issue affecting SFTP services has been resolved, and services have been restored. We appreciate your patience while our teams worked to resolve this issue.
- SchoolMessenger Communicate - login issueOct 29 13:41 UTC · resolved · critical impactSign-in disruptionInvestigation mentionedRestoration reported
- Oct 29 13:41 UTC investigating: We are investigating reports of login issues within SchoolMessenger Communicate. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
- Oct 29 16:43 UTC identified: Our teams have identified a configuration-related issue affecting SAML (SSO) and MFA authentication within SchoolMessenger Communicate. Remediation is underway to address the issue and restore normal authentication functionality. We will provide further updates as progress is...
- Oct 29 18:52 UTC monitoring: Remediation has been implemented for the SAML (SSO) and MFA authentication issues affecting SchoolMessenger Communicate. Our teams are monitoring the environment and customer experience to confirm service stability. We will continue to provide updates as additional information...
- Oct 29 20:46 UTC resolved: The SAML (SSO) and MFA authentication issues affecting SchoolMessenger Communicate have been resolved. Our teams have completed remediation and monitored the environment to confirm service stability. We appreciate your patience while we worked to resolve this issue.
- Support Chat UnavailableOct 23 05:20 UTC · resolvedService restricted or degradedRestoration reported
- Oct 23 05:20 UTC identified: Due to an ongoing service disruption, chat support is currently unavailable. Customers can continue to contact PowerSchool Support by phone. We apologize for the inconvenience and appreciate your patience while the issue is being addressed.
- Oct 23 07:13 UTC monitoring: Salesforce continues to make progress restoring service across affected instances. PowerSchool Support chat services are recovering, and we are monitoring availability to ensure service remains stable. Thank you for your patience while we continue to monitor the situation.
- Oct 23 10:06 UTC resolved: The issue reported for Salesforce chat support has been resolved and this incident has been closed.
- PowerSchool eSchoolPlus SIS - intermittent slownessOct 22 14:30 UTC · resolved · minor impactInvestigation mentionedRestoration reported
- Oct 22 14:30 UTC investigating: We are investigating reports of intermittent slowness while accessing attendance within PowerSchool eSchoolPlus SIS East Region. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
- Oct 22 15:15 UTC identified: We have identified the cause for the ongoing issue in eSchoolPlus SIS and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
- Oct 22 16:08 UTC monitoring: We have deployed a fix to production that has resolved the issue in eSchoolPlus SIS Prod East Region. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
- Oct 22 18:53 UTC resolved: The issue affecting attendance functionality in the PowerSchool eSchoolPlus SIS East Region has been resolved. Service performance has remained stable following the deployment of the fix, and we have confirmed normal operation. We appreciate your patience while we worked to...
- Investigating - Critical PHP VulnerabilitiesOct 21 16:32 UTC · resolvedProvider used security languageInvestigation mentioned
- Oct 21 16:32 UTC investigating: PowerSchool is aware of recently disclosed critical security vulnerabilities affecting PHP. Our Security and Engineering teams are actively assessing the potential impact across our products and implementing protective measures as appropriate. For PowerSchool-hosted...
- Oct 21 22:44 UTC identified: PowerSchool Response to Critical PHP Vulnerabilities: PowerSchool is aware of two recently disclosed critical vulnerabilities affecting PHP, CVE-2026-109618 and CVE-2026-109619. PHP is an open-source server-side programming language commonly used to support web-based...
- Oct 21 22:50 UTC identified: We are continuing to work on a fix for this issue.
- Oct 21 23:49 UTC identified: Correction: PowerSchool SIS was included in the original list in error and has been removed from the list below.
- Oct 22 14:37 UTC identified: SchoolSpring, SchoolMessenger Communicate, Schoology and PowerSource have been patched. Remediation remains underway for Behavior Support, Naviance, NeverSkip, Professional Learning, and Perform Enterprise. PowerSchool continues to prioritize patching for these remaining...
- Oct 22 17:11 UTC identified: Professional Learning and Perform Enterprise have now been patched, joining SchoolSpring, SchoolMessenger Communicate, Schoology, and PowerSource. Remediation remains underway for Behavior Support, Naviance and NeverSkip. PowerSchool continues to prioritize patching for these...
- Oct 23 15:29 UTC identified: Naviance has now been patched, joining Professional Learning, Perform Enterprise, SchoolSpring, SchoolMessenger Communicate, Schoology, and PowerSource. Remediation remains underway for Behavior Support and NeverSkip. PowerSchool continues to prioritize patching for these...
- Oct 24 13:50 UTC resolved: Behavior Support and NeverSkip have now been patched. With these updates complete, all affected PowerSchool products have now been successfully patched.
- eFinancePlus Attachment Access IssueOct 20 13:55 UTC · resolved · major impactInvestigation mentionedRestoration reportedView on the provider's status page
- Investigating - Login IssuesOct 13 15:28 UTC · resolved · minor impactSign-in disruptionInvestigation mentionedRestoration reportedView on the provider's status page
- Some Customers Experiencing Issues Accessing Atrieve ServicesOct 12 18:57 UTC · resolved · major impactSign-in disruptionInvestigation mentionedRestoration reportedView on the provider's status page
- Performance Matters - Degraded Application PerformanceOct 5 15:07 UTC · resolved · minor impactService restricted or degradedInvestigation mentionedRestoration reportedView on the provider's status page
- Analytics Dashboard (A&I)Sep 30 16:40 UTC · resolved · major impactService restricted or degradedInvestigation mentionedRestoration reportedView on the provider's status page
- Analytics & Insights (A&I) - Degraded PerformanceSep 24 17:26 UTC · resolved · minor impactService restricted or degradedInvestigation mentionedView on the provider's status page
- Connected Intelligence (CI) - Degraded PerformanceSep 24 17:19 UTC · resolved · minor impactService restricted or degradedInvestigation mentionedRestoration reportedView on the provider's status page
- Atrieve ADS Service InterruptionSep 16 12:46 UTC · resolved · critical impactService restricted or degradedInvestigation mentionedRestoration reportedView on the provider's status page
- Customer Central and PowerSchool Assistant - Intermittent AvailabilitySep 16 12:24 UTC · resolved · minor impactService restricted or degradedRestoration reportedView on the provider's status page
- Atrieve ADS Service InterruptionSep 14 14:34 UTC · resolved · critical impactService restricted or degradedInvestigation mentionedRestoration reportedView on the provider's status page
- Intermittent Errors When Navigating SchoologySep 3 14:03 UTC · resolvedRestoration reportedView on the provider's status page
- 504 Error MessagesAug 31 22:37 UTC · resolved · critical impactInvestigation mentionedRestoration reportedView on the provider's status page
- PowerSchool eSchoolPlus SIS - access errorAug 27 14:13 UTC · resolved · critical impactInvestigation mentionedRestoration reportedView on the provider's status page
- Third-party app re-authorization in SchoologyAug 20 18:21 UTC · resolved · minor impactRestoration reportedView on the provider's status page
- Investigating Issues Accessing eFPAug 20 14:58 UTC · resolved · critical impactSign-in disruptionInvestigation mentionedRestoration reportedView on the provider's status page