DFX Intelligence
Which companies just had a verified incident, who lends to them and who owns them. Every claim carries its evidence level and its source. How we decide what is confirmed
US critical infrastructure monitor
Solaris
Payments · National
Monitoring
Not checked: the site's robots.txt does not allow it.: last success Nov 6 12:35 UTC
Public findings
0
Provider status posts on record
50
Cyber and operational findings
Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.
No public findings for this organisation.
Provider status posts
Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.
- Outage – SEPA Instant TransactionsOct 31 15:03 UTC · resolvedService restricted or degradedRestoration reported
- Oct 31 15:03 UTC investigating: We are currently observing an increased rate of internal rejections for outgoing and incoming SEPA Instant transactions. The issue is linked to one of our service providers. Partner Impact/Customer Impact: For Outgoing SEPA Instant transfers -> Partners would notice a delay in...
- Oct 31 15:11 UTC monitoring: The incoming and outgoing SEPA Instant transactions service has been restored. We are currently monitoring all incoming and outgoing transactions to ensure full service stability. We apologize for any inconveniences this outage may have caused. In case of any questions or...
- Nov 1 08:44 UTC resolved: The issue affecting outgoing and incoming SEPA Instant transactions has been resolved with our provider, and transaction processing has returned to normal. We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us...
- Partial Outage – SEPA Instant TransactionsOct 29 17:13 UTC · resolved · minor impactService restricted or degradedRestoration reported
- Oct 29 17:13 UTC monitoring: The issue affecting outgoing and incoming SEPA Instant transactions from 16:03 CET to 17:45 CET has been resolved with our provider, and transaction processing has returned to normal. Our technical teams are actively monitoring the services to ensure ongoing stability. Partner...
- Oct 29 18:22 UTC identified: We have started to observe rejected transactions again. In the mean time our teams are working on it and we will keep you posting.
- Oct 29 18:23 UTC identified: We are continuing to work on a fix for this issue.
- Oct 29 18:55 UTC identified: It's expected to observe failures for incoming and outgoing transactions. Customers are advised to use normal SEPA transactions
- Oct 29 19:23 UTC identified: We are continuing to work on a fix for this issue.
- Oct 29 19:43 UTC monitoring: A fix has been implemented and we are monitoring the results.
- Oct 29 21:13 UTC resolved: The issue affecting outgoing and incoming SEPA Instant transactions has been resolved with our provider, and transaction processing has returned to normal. Partner / Customer Impact: Incoming and Outgoing SEPA Instant Transfers: During the incident, Partners may have...
- Outage – SEPA Instant TransactionsAug 15 05:26 UTC · resolved · minor impactService restricted or degradedInvestigation mentionedRestoration reported
- Aug 15 05:26 UTC investigating: We are currently observing an increased internal rejections in outgoing and incoming SEPA Instant transactions. The issue is linked to one of our service providers. Partner Impact/Customer Impact: For Outgoing SEPA Instant transfers -> Partners would notice a delay in the...
- Aug 15 05:52 UTC investigating: We are continuing to investigate this issue.
- Aug 15 07:03 UTC investigating: We are continuing to investigate this issue.
- Aug 15 09:43 UTC identified: The issue has been identified
- Aug 15 10:38 UTC identified: We are continuing to work on this issue.
- Aug 15 10:47 UTC identified: The provider issue linked to a data-center outage impacting connectivity to the site. https://status.core-backbone.com/
- Aug 15 11:09 UTC identified: In order to prevent any further transactions from being delayed, SEPA Instant transactions have been stopped. Partners are advised to inform customers of the change to a normal SEPA Credit Transfer.
- Aug 15 14:34 UTC identified: The fix is in place, and the outgoing SEPA Instant transactions service has been restored.
- Aug 15 14:53 UTC monitoring: The incoming and outgoing SEPA Instant transactions service has been restored. We are currently monitoring all incoming and outgoing transactions to ensure full service stability. We apologize for any inconveniences this outage may have caused. In case of any questions or...
- Aug 18 08:15 UTC resolved: This incident has been resolved.
- ELEVATED ERROR RATES ON MULTIPLE API ENDPOINTSAug 5 17:35 UTC · resolvedService restricted or degradedInvestigation mentionedRestoration reported
- Aug 5 17:35 UTC monitoring: We would like to inform you that we have experienced 5XXs API error messages to be returned on multiple API endpoints to our Partners between 18:38 CEST - 19:12 CEST 05.08.2026. In the mean time we are monitoring relevant service to ensure that it's operating within normal...
- Aug 5 19:37 UTC resolved: The issue was fully resolved. We would like to inform you that we have experienced 5XXs API error messages to be returned on multiple API endpoints to our Partners between 18:38 CEST - 19:12 CEST 05.08.2026. In the mean time we are monitoring relevant service to ensure that...
- Partial Outage – SEPA Instant TransactionsJul 26 13:23 UTC · resolved · minor impactService restricted or degradedRestoration reported
- Jul 26 13:23 UTC investigating: We are currently observing an increased rejections in outgoing and incoming SEPA Instant transactions. The issue is linked to our provider and they have been engaged to fix the issue. Partner Impact/Customer Impact: For Outgoing SEPA Instant transfers -> Partners would notice...
- Jul 26 17:57 UTC resolved: The issue with outgoing & incoming SEPA Instant transactions was fully resolved. Partner / Customer Impact: Outgoing SEPA Instant Transfers: During the incident, Partners may have experienced delays in the settlement of impacted outgoing SEPA Instant transactions. Disclaimer:...
- Service Disruption Notice: Physical Visa Card Production DelayedJun 18 15:41 UTC · resolvedService restricted or degraded
- Jun 18 15:41 UTC identified: Dear Partners, We are experiencing a delay in card delivery. Partner & Customer Impact: • Customers might experience 2-3 days delays with physical Visa cards deliveries. Impacted Services: • Physical Visa Card Production Disclaimer: Actual customer impact experience may...
- Jun 19 15:34 UTC monitoring: A fix has been implemented and we are monitoring the results.
- Jun 24 09:26 UTC resolved: All impact phyiscal cards were produced and shipped to couriers. We apologize for any inconveniences this delay may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisgroup.com or through our dedicated ticketing platform.
- Partial Outage – SEPA Instant TransactionsJun 9 13:47 UTC · resolvedService restricted or degradedRestoration reported
- Jun 9 13:47 UTC investigating: We are currently observing an decraese in outgoing & incoming SEPA Instant transactions clearance rates since ~ 15:34 CEST. There is no technical issue detected on Solaris side yet it's suspected issue is related to external source. Partner Impact/Customer Impact: For...
- Jun 9 14:59 UTC resolved: The issue impacting incoming and outgoing SEPA Instant transactions has been fully resolved, and services are operating at normal levels.
- ELEVATED ERROR RATES ON MULTIPLE ACCOUNTS API ENDPOINTSMay 24 21:22 UTC · resolvedService restricted or degradedInvestigation mentionedRestoration reported
- May 24 21:22 UTC identified: We are experiencing 5XXs API error messages to be returned on multiple API endpoints to our Partners starting 23:00 CEST. The issue has been mitigated as of 23:17 CEST. Partner Impact: • Partners/Customers attempting to process transactions would have experienced delays 5XXs...
- May 24 22:41 UTC resolved: The incident identified to be impacting multiple API endpoints intermittently between 23:00 CEST and 23:17 CEST on 24.05.2026, resulting in elevated API error rates has been resolved. Services have been monitored in order to ensure that all operations are running within normal...
- Partial Outage – SEPA Instant TransactionsMay 19 10:42 UTC · resolved · major impactService restricted or degradedRestoration reported
- May 19 10:42 UTC identified: We are currently observing an increase in outgoing rejected and decrease incoming SEPA Instant transactions volumes; Issues started since ~ 10:30 CEST. There is no technical issue detected on Solaris side yet it's suspected issue is related to external source. Partner...
- May 19 12:06 UTC identified: A number of other banks encountering delays in processing SEPA instants Payements, and we are closely monitoring this issue.
- May 19 14:06 UTC resolved: The rejections involve participants Banks connected to RT1. We would like to confirm that, following monitoring, the outage has been resolved.
- Partial Outage for Multiple Cards API ServicesMay 19 08:00 UTC · resolved · major impactService restricted or degradedRestoration reported
- May 19 08:00 UTC investigating: A partial outage for Multiple Cards services have been identified for creating Cards and associated Card Lifecycle Status changes. Partner Impact: • POST /v1/cards/{id}/virtual_card_requests is returning increased 5xx errors • POST /v1/cards/{card_id}/block returning increased...
- May 19 08:53 UTC identified: A partial outage for Multiple Cards services have been identified for creating cards and associated card lifecycle status changes related to cards processing provider. Partner Impact: Anticipated failures related to all cards creation & servicing end-points. Customer Impact:...
- May 19 09:01 UTC monitoring: All affected cards services should be fully recovered and operational within normal levels by 10:20 CEST.
- May 19 12:54 UTC resolved: We would like to confirm that, following extensive monitoring, the outage has been fully resolved. A partial outage for Multiple cards services have been identified for creating cards and associated card lifecycle status changes related to cards processing provider. Partner...
- solarisbank.de | Domain Registrar Outage (.de TLD)May 5 21:45 UTC · resolvedService restricted or degradedRestoration reportedView on the provider's status page
- Unplanned Partial Outage For Incoming and Outgoing SEPA Instant TransfersApr 18 20:42 UTC · resolvedService restricted or degradedRestoration reportedView on the provider's status page
- Partial Outage – SEPA Instant TransactionsApr 14 18:30 UTC · resolvedService restricted or degradedInvestigation mentionedRestoration reportedView on the provider's status page
- Issue with Scheduled Transfers (Character Limit)Mar 9 14:16 UTC · resolvedNo classified wordingView on the provider's status page
- Identification Service - IDnow Videoident SDK - Android Upgrade RequiredDec 22 15:58 UTC · resolvedService restricted or degradedView on the provider's status page
- Unplanned Service Disruption - Verification of payeeDec 5 09:50 UTC · resolvedService restricted or degradedRestoration reportedView on the provider's status page
- Unplanned IDNOW Partial Outage - Identity ServiceDec 3 14:57 UTC · resolvedService restricted or degradedRestoration reportedView on the provider's status page
- Unplanned Outage for Card Transaction ServicesDec 2 11:37 UTC · resolvedService restricted or degradedInvestigation mentionedRestoration reportedView on the provider's status page
- Service Disruption in SANDBOX EnvironmentNov 21 09:11 UTC · resolvedService restricted or degradedRestoration reportedView on the provider's status page
- Intermittent Errors for Outgoing SEPA Instant TransactionsNov 19 17:15 UTC · resolvedService restricted or degradedRestoration reportedView on the provider's status page
- BKYC Provider Services OutageNov 18 13:11 UTC · resolvedService restricted or degradedView on the provider's status page
- BKYC Provider Services OutageNov 17 05:26 UTC · resolvedService restricted or degradedInvestigation mentionedRestoration reportedView on the provider's status page
- Unplanned Service Disruption - Identity Service ( IDnow )Nov 10 15:56 UTC · resolvedService restricted or degradedView on the provider's status page
- Partial outage impacting person creationOct 29 11:37 UTC · resolvedService restricted or degradedRestoration reportedView on the provider's status page
- ELEVATED ERROR RATES ON MULTIPLE API ENDPOINTSOct 27 11:36 UTC · resolvedService restricted or degradedInvestigation mentionedRestoration reportedView on the provider's status page