Telnyx

Cyber and operational findings

Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.

No public findings for this organisation.

Provider status posts

Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.

• Data Connectivity Issues - IMSI1Nov 5 17:13 UTC · resolved
  Restoration reported
  1. Nov 5 17:13 UTC identified: Our IMSI1 partner has confirmed that they have stabilized the service and are currently restoring live traffic. Service restoration is still in progress.
  2. Nov 5 18:13 UTC monitoring: Our partner has resumed sending traffic. We are monitoring the recovery of data sessions
  3. Nov 5 18:45 UTC resolved: This was a duplicate entry. Updates on the IMSI1 data connectivity issue continue on the main incident.
  4. Nov 5 21:52 UTC resolved: Data connectivity for Telnyx Wireless SIMs using IMSI1 has recovered, and new data sessions should now be succeeding. We will continue to monitor service stability.
• Data Connectivity Issues - IMSI1Nov 5 14:57 UTC · resolved · major impact
  Service restricted or degradedRestoration reported
  1. Nov 5 14:57 UTC identified: Telnyx Wireless SIMs on IMSI1 may be unable to establish new data sessions or may experience intermittent loss of data service, beginning around 14:00 UTC on November 5th, 2026. This is caused by our IMSI1 partner experiencing an outage across their platform.
  2. Nov 5 18:44 UTC monitoring: Our IMSI1 partner has resumed sending traffic. We are monitoring the recovery of data sessions.
  3. Nov 5 21:55 UTC resolved: Data connectivity for Telnyx Wireless SIMs using IMSI1 has recovered, and new data sessions should now be succeeding. We will continue to monitor service stability.
• Data Connectivity Issues - IMSI1Nov 3 18:18 UTC · resolved · major impact
  Service restricted or degradedRestoration reported
  1. Nov 3 19:05 UTC identified: Telnyx Wireless SIMs on IMSI1 may be unable to establish new data sessions or may experience intermittent loss of data service, beginning around 15:45 UTC on November 3, 2026. This is caused by our IMSI1 partner experiencing an outage across their platform. The platform has now...
  2. Nov 3 20:28 UTC resolved: Data connectivity for Telnyx Wireless SIMs using IMSI1 has been restored, and we are no longer seeing elevated errors. If a device is still impacted, toggling airplane mode or rebooting may help it reattach to the network.
• 10DLC Traffic Towards Tier 1 Carriers DelayedNov 3 16:10 UTC · resolved · minor impact
  Service restricted or degradedRestoration reported
  1. Nov 3 16:10 UTC identified: We are experiencing delays across Tier 1 carriers AT&T, T-Mobile, and Verizon due to heightened traffic volume. Carriers report network constraints. Messages are processing but may face further delays as traffic increases. We are monitoring closely.
  2. Nov 4 03:46 UTC resolved: The issue is now resolved.
• Data Connectivity Issues IMSI1Nov 3 15:52 UTC · resolved · major impact
  Investigation mentionedRestoration reported
  1. Nov 3 15:52 UTC investigating: We're currently investigating an issue affecting data connectivity for some Telnyx Wireless SIMs. Starting at approximately 15:15 UTC on November 3, 2026, impacted devices may be unable to establish a new data session or may experience intermittent loss of data service. Devices...
  2. Nov 3 20:50 UTC resolved: This incident has been resolved.
• Messaging LatencyNov 3 15:24 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Nov 3 15:24 UTC investigating: We’re investigating an issue with messaging webhook latency. Messaging delivery remains unaffected.
  2. Nov 3 17:25 UTC investigating: We have implemented a fix and are monitoring the results. Messaging webhook latency should be going back to normal levels. We’re seeing separate symptoms of increased API latency and delivery times for a subset of messaging. We are working on resolving this.
  3. Nov 3 17:38 UTC monitoring: A fix has been made and we are monitoring the results, webhook, api and delivery latency are all currently back at normal levels.
  4. Nov 3 18:07 UTC resolved: We believe the issue to be resolved now. We are actively working on ensuring that any webhooks which were delayed as a result of this incident get sent out to the appropriate webhook endpoints. We apologise for any inconvenience caused.
• Telnyx’s Support AI Assistant (TAIA) — Service interruptionNov 3 15:12 UTC · resolved · major impact
  Service restricted or degradedRestoration reported
  1. Nov 3 15:12 UTC investigating: Customers interacting with Telnyx’s Support AI Assistant through the chat or email widget may have observed error responses between 14:15 and 15:00 UTC on November 3, 2026.
  2. Nov 3 15:13 UTC resolved: Customers interacting with Telnyx’s Support AI Assistant through the chat or email widget may have observed error responses between 14:15 and 15:00 UTC on November 3, 2026. This issue has been resolved.
• Outage of some public API endpoints on Nov 2Nov 2 19:58 UTC · resolved
  Service restricted or degradedSign-in disruptionInvestigation mentionedRestoration reported
  1. Nov 2 19:58 UTC monitoring: There was outage on Nov 2 from 19:47 UTC to 19:54 UTC on some Telnyx API endpoints involving user portal authentication. During this time window it was not possible to log into the portal. Users already logged into the portal were not affected, and no API calls done using API...
  2. Nov 2 20:14 UTC resolved: The cause of the problem was identified and a fix has been in place and tested. The incident has been resolved. Thank you and we apologize to those not able to log in during the affected window.
• Messaging API LatencyNov 2 15:36 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Nov 2 15:36 UTC investigating: We’re investigating a brief blip in API latency on the Messaging API.
  2. Nov 2 15:44 UTC investigating: We’re investigating delays in webhook delivery latency, this is not affecting message sending.
  3. Nov 2 20:56 UTC investigating: We’re still investigating issues with webhook latency for delivery receipts. Message sending still remains unaffected.
  4. Nov 3 00:48 UTC monitoring: A fix has been implemented and we’re monitoring the results. Messages on a go forward basis are having their webhook delivery receipts returned in a timely manner. Delayed webhooks from earlier today are being replayed to customer endpoints to ensure customers can tie out their...
  5. Nov 3 01:26 UTC resolved: The issue is now resolved, webhook production has now caught up. We have been replaying some delayed webhooks where possible throughout the day. Message delivery remains unaffected.
• Messaging Webhook DelaysOct 30 19:09 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Oct 30 19:09 UTC investigating: We’re investigating an issue with webhook delays on a subset of traffic. Sending does not remain affected.
  2. Oct 30 21:23 UTC resolved: We believe the issue is now resolved
• Delays with Messaging Webhooks, Mission Control Number and Porting ordering/configurationsOct 29 14:50 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentioned
• Telephony tokens 503s errorOct 28 21:01 UTC · resolved · minor impact
  No classified wording
• Unexpected wireless voice usage and chargesOct 28 17:18 UTC · resolved · minor impact
  Restoration reported
• Wireless session drops in DC2Oct 28 17:14 UTC · resolved · minor impact
  Restoration reported
• MMS API Delivery IssuesOct 27 18:28 UTC · resolved · minor impact
  Investigation mentioned
• 10DLC phone number registration experiencing delaysOct 23 16:07 UTC · resolved · minor impact
  Service restricted or degradedRestoration reported
• Service disruption affecting Mission Control, Call Control/TeXML APIOct 23 14:19 UTC · resolved
  Service restricted or degradedInvestigation mentionedRestoration reported
• Partial Service Degradation Affecting US TrafficOct 22 15:43 UTC · resolved
  No classified wording
• Wireless connectivity disruptionsOct 21 19:04 UTC · resolved · major impact
  Service restricted or degradedInvestigation mentionedRestoration reported
• Programmable Video service outageOct 16 18:21 UTC · resolved · critical impact
  Service restricted or degradedInvestigation mentionedRestoration reported
• EU Messaging Update IssuesOct 16 01:57 UTC · resolved
  Investigation mentionedRestoration reported
• Telnyx's Support AI Assistant (TAIA) - currently unavailable Oct 14 15:07 UTC · resolved
  Service restricted or degradedRestoration reported
• API v2 - Intermittend Processing DelaysOct 13 18:36 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
• Messaging intermittent errors and latencyOct 13 17:25 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
• Email API messages rejected with gw_reject// injection_failedOct 12 08:31 UTC · resolved · major impact
  Service restricted or degradedInvestigation mentionedRestoration reported