Toast

Cyber and operational findings

Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.

No public findings for this organisation.

Provider status posts

Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.

• Toast IQ Query FailuresNov 5 22:25 UTC · resolved · minor impact
  Restoration reported
  1. Nov 5 22:25 UTC investigating: We are aware of an issue causing a small percentage of Toast IQ queries to fail. Our team is actively working to resolve the issue and will update this page as we receive more information.
  2. Nov 5 22:37 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Deposit DelayNov 5 10:47 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Nov 5 10:47 UTC investigating: We're investigating an issue causing a delay in card deposits for some customers. Our team is actively working to resolve the issue and will update this page as we receive more information. Missing a deposit? Start here:...
  2. Nov 5 10:47 UTC monitoring: A fix has been implemented and we are monitoring the results.
  3. Nov 5 14:09 UTC monitoring: We are still monitoring deposits to your account, and you can expect to receive funds by end of business today. We will provide another update at 1pm EST on the status of deposits.
  4. Nov 5 16:09 UTC monitoring: We continue to monitor the status of deposits. Deposits should be released by 1:30pm EST. Please continue to monitor your accounts through end of business to see funds in your account.
  5. Nov 5 21:02 UTC resolved: The issue impacting deposits has been resolved. Some customers may not have received all or part of their expected deposits from sales on or between 10PM ET 11/3 to 10PM ET 11/4. We expect these funds to be deposited by the end of business today, 11/5, so keep an eye on your...
  View on the provider's status page
• Sling SyncingOct 27 22:48 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  1. Oct 27 22:48 UTC investigating: We are currently investigating an issue causing syncing errors between Toast and our Sling Platform. You may notice inconsistencies in employee data between Toast and Sling during this time.
  2. Oct 27 23:13 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Toastweb - Toast App Performance DegradationOct 23 16:10 UTC · resolved · minor impact
  Service restricted or degradedRestoration reported
  1. Oct 23 16:10 UTC monitoring: Monitoring - We're seeing customers affected by the service provider disruption come back online. As you prepare to get back online with Toast, we recommend taking these recovery steps to ensure minimal disruption in your business....
  2. Oct 23 19:34 UTC resolved: The service provider reports that the incident has been resolved. Now that you're back online with Toast, we recommend taking these recovery steps to ensure minimal disruption in your business. https://support.toasttab.com/en/article/Offline-Mode-Recovery-and-Coming-Back-Online
  View on the provider's status page
• 10/14/2026 - Sling Latency IssuesOct 14 17:35 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  1. Oct 14 17:35 UTC investigating: We are currently investigating an issue causing latency within our Sling Platform. You may experience slowness within Sling as well as logging into Sling during this time.
  2. Oct 14 18:08 UTC investigating: We are continuing to investigate this issue.
  3. Oct 14 20:22 UTC monitoring: We have discovered the source of the issue and have deployed a fix. We are seeing systems returning to normal and will continue to monitor the progress.
  4. Oct 14 20:55 UTC resolved: The issue with Sling experiencing latency has been resolved.
  View on the provider's status page
• Catering Payment FailuresOct 7 16:41 UTC · resolved · major impact
  Investigation mentionedRestoration reported
  1. Oct 7 16:41 UTC investigating: We are aware of an issue leading to increased number of payment failures for catering and invoice orders and are investigating. Updates will be provided here as they are available.
  2. Oct 7 17:19 UTC monitoring: A fix has been implemented, and we're seeing signs of recovery. We will keep you updated as new information is available.
  3. Oct 7 17:47 UTC resolved: Payment processing for catering and invoices has recovered. This issue has been resolved.
  View on the provider's status page
• Deposit DelayOct 5 11:33 UTC · resolved · minor impact
  Service restricted or degraded
  1. Oct 5 11:33 UTC identified: We have identified an issue that could impact expected next-day deposits for sales date 10/4 and are working on a fix.
  2. Oct 5 12:46 UTC identified: We are continuing to work on a fix for this issue.
  3. Oct 5 13:37 UTC identified: We are continuing to work on a fix for this issue.
  4. Oct 5 14:18 UTC identified: We are continuing to work on a fix for this issue.
  5. Oct 5 15:39 UTC identified: We are continuing to work on a fix for this issue.
  6. Oct 5 17:01 UTC identified: We are continuing to work on a fix for this issue.
  7. Oct 5 18:02 UTC identified: We are continuing to work on a fix for this issue.
  8. Oct 5 19:33 UTC resolved: Your expected deposit for sales on 10/4 may arrive later than usual. We expect this deposit to be completed by tomorrow morning, 10/6, with some beginning to populate as early as the end of day today — keep an eye on your bank statement to confirm that your deposit has been...
  View on the provider's status page
• Instant DepositOct 4 23:17 UTC · resolved · critical impact
  Investigation mentionedRestoration reported
  1. Oct 4 23:17 UTC investigating: We are aware of an issue affecting available funds for instant deposit and are investigating.
  2. Oct 4 23:36 UTC investigating: We are continuing to investigate this issue.
  3. Oct 5 00:05 UTC investigating: We are continuing to investigate this issue.
  4. Oct 5 00:50 UTC identified: The issue has been identified and a fix is being implemented.
  5. Oct 5 01:51 UTC identified: We are continuing to work on a fix for this issue.
  6. Oct 5 02:31 UTC identified: We are continuing to work on a fix for this issue.
  7. Oct 5 03:59 UTC monitoring: A fix has been implemented and we are monitoring the results.
  8. Oct 5 03:59 UTC monitoring: We are continuing to monitor for any further issues.
  9. Oct 5 04:58 UTC resolved: This incident has been resolved.
  View on the provider's status page
• POS/Toastweb IncidentOct 3 21:59 UTC · resolved · major impact
  Investigation mentionedRestoration reported
  1. Oct 3 21:59 UTC investigating: We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available.
  2. Oct 3 22:01 UTC investigating: We are continuing to investigate this issue.
  3. Oct 3 22:10 UTC investigating: We are continuing to investigate this issue.
  4. Oct 3 22:30 UTC identified: The issue has been identified and a fix is being implemented.
  5. Oct 3 22:43 UTC identified: We are continuing to work on a fix for this issue.
  6. Oct 3 22:54 UTC identified: We are continuing to work on a fix for this issue. If your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take card payments. Until your connection is reestablished, please follow the steps in our...
  7. Oct 3 23:09 UTC monitoring: A fix has been implemented and we are monitoring the results.
  8. Oct 3 23:15 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Toast Payroll IncidentOct 1 20:53 UTC · resolved · major impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  1. Oct 1 20:53 UTC investigating: We are aware of an issue that may be causing some sections of Toast Payroll to be unavailable and are currently investigating.
  2. Oct 1 21:11 UTC investigating: We are continuing to investigate this issue.
  3. Oct 1 21:45 UTC investigating: We are continuing to investigate this issue.
  4. Oct 1 22:39 UTC investigating: We are continuing to investigate this issue.
  5. Oct 1 22:54 UTC resolved: This incident has been resolved.
  View on the provider's status page
• Deposit DelaySep 17 12:01 UTC · resolved · major impact
  Service restricted or degraded
  View on the provider's status page
• Disruption in VISA PaymentsSep 17 00:01 UTC · resolved · major impact
  Service restricted or degradedRestoration reported
  View on the provider's status page
• Legacy Reporting OutageSep 14 10:45 UTC · resolved · critical impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• MFA Incident 09/09/2026Sep 9 19:50 UTC · resolved · minor impact
  Sign-in disruptionInvestigation mentionedRestoration reported
  View on the provider's status page
• (08/15/2026)Mastercard Payment DegradationAug 15 05:11 UTC · resolved · major impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Toast Retail IssuesAug 14 00:02 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  View on the provider's status page
• Visa Card Processing LatencyJul 31 21:15 UTC · resolved · minor impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Card ProcessingJul 30 13:04 UTC · resolved · critical impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• UberEats DisruptionJul 15 22:50 UTC · resolved
  Service restricted or degradedRestoration reported
  View on the provider's status page
• DoorDash Service InterruptionJun 28 22:51 UTC · resolved · minor impact
  Service restricted or degradedRestoration reported
  View on the provider's status page
• Toastweb DownJun 22 14:13 UTC · resolved · major impact
  Investigation mentionedRestoration reported
  View on the provider's status page
• DoorDash Service InterruptionJun 16 14:49 UTC · resolved · minor impact
  Service restricted or degradedRestoration reported
  View on the provider's status page
• Toast Tables/Booking DownMay 12 20:46 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  View on the provider's status page
• Online and 3PO failuresApr 29 00:07 UTC · resolved · major impact
  Service restricted or degradedInvestigation mentionedRestoration reported
  View on the provider's status page
• Online Ordering IncidentApr 24 18:21 UTC · resolved · minor impact
  Investigation mentionedRestoration reported
  View on the provider's status page