DFX Intelligence
Which companies just had a verified incident, who lends to them and who owns them. Every claim carries its evidence level and its source. How we decide what is confirmed
US critical infrastructure monitor
Zoom
Cloud, identity and critical software · CA (headquarters)
Monitoring
Not checked: the site's robots.txt does not allow it.: last success Nov 6 12:35 UTC
Public findings
0
Provider status posts on record
51
Cyber and operational findings
Analyst-reviewed records. The grade states how well the cause is established; event, first public observation and acknowledgement are separate dates.
No public findings for this organisation.
Provider status posts
Collected from the organisation's own public status page. These are its words; DFX adds only the wording classification.
- Service Degradation Affecting Zoom Mail, Calendar and Scheduler.Nov 6 03:32 UTC · resolved · minor impactInvestigation mentionedRestoration reported
- Nov 6 03:32 UTC investigating: We are currently investigating a service degradation affecting Zoom Mail, Calendar and Scheduler. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work...
- Nov 6 04:06 UTC identified: We have successfully identified the root cause affecting Zoom Mail, Calendar and Scheduler. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- Nov 6 04:34 UTC monitoring: The issue affecting Zoom Mail, Calendar and Scheduler has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Nov 6 05:09 UTC resolved: This incident has been resolved and the affected services have been restored.
- Service Degradation Affecting Outbound MMS Services in the US regionNov 3 17:18 UTC · resolved · minor impactInvestigation mentionedRestoration reported
- Nov 3 17:18 UTC investigating: We are currently investigating service degradation affecting outbound MMS Services for a subset of users in the US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate...
- Nov 3 17:27 UTC identified: We have identified an issue with our underlying carrier in US region where a subset of users are experiencing issues with outbound MMS services. We are actively working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes...
- Nov 3 19:55 UTC identified: We continue to work with our underlying carrier in the US region where a subset of users are experiencing issues with outbound MMS services. We will provide an update as soon as more information becomes available.
- Nov 3 22:22 UTC identified: We continue to work with our underlying carrier in the US region where a subset of users are experiencing issues with outbound MMS services. We will provide an update as soon as more information becomes available.
- Nov 4 00:57 UTC monitoring: The service degradation affecting outbound MMS Services for a subset of users in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Nov 4 01:10 UTC resolved: This incident has been resolved and the affected services have been restored.
- Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US RegionOct 28 14:31 UTC · resolved · minor impactRestoration reported
- Oct 28 14:31 UTC identified: We have successfully identified the root cause of the missing evaluations acknowledge button in Zoom Quality Management reports in the US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for...
- Oct 28 20:33 UTC identified: Our team continues to work on a resolution, and we will keep you informed with timely updates as progress is made.
- Oct 29 02:58 UTC identified: Our team continues to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- Oct 29 03:19 UTC monitoring: The service degradation affecting missing evaluations acknowledge button in Zoom Quality Management reports in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Oct 29 07:06 UTC resolved: This incident has been resolved and the affected services have been restored.
- Service Degradation Affecting Multiple Zoom ServicesOct 23 16:01 UTC · resolved · minor impactInvestigation mentionedRestoration reported
- Oct 23 16:01 UTC investigating: We are currently investigating a service degradation affecting multiple Zoom Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to...
- Oct 23 16:07 UTC identified: We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.
- Oct 23 16:16 UTC identified: We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. Zoom Phone services remain unaffected. We will provide an update as soon as more...
- Oct 23 16:20 UTC identified: Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
- Oct 23 16:24 UTC monitoring: The service degradation affecting multiple Zoom Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Oct 23 16:48 UTC resolved: This incident has been resolved and the affected service has been restored.
- Service Degradation Affecting Zoom Meetings Services in the US.Oct 22 19:16 UTC · resolved · minor impactInvestigation mentionedRestoration reported
- Oct 22 19:16 UTC investigating: We are currently investigating a service degradation affecting a subset of users, causing intermittent meeting disconnects in the US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes...
- Oct 22 19:32 UTC identified: We have successfully identified the root cause of intermittent meeting disconnects affecting a subset of users in the US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- Oct 22 20:05 UTC monitoring: The service degradation affecting a subset of users, causing intermittent meeting disconnects in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Oct 23 17:35 UTC resolved: This incident has been resolved.
- Service Degradation Affecting Zoom Learning WebpageOct 21 14:43 UTC · resolved · minor impactInvestigation mentionedRestoration reported
- Oct 21 14:43 UTC investigating: We are currently investigating a service degradation affecting Zoom Learning Webpage. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve...
- Oct 21 14:53 UTC identified: We have identified an issue with our external vendor where users are experiencing issues with Zoom Learning Webpage. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.
- Oct 21 15:08 UTC monitoring: A service degradation affecting Zoom Learning Webpage has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Oct 21 16:25 UTC resolved: This incident has been resolved and the affected service has been restored.
- Service Degradation Affecting Meeting Summaries Via Email.Oct 19 23:27 UTC · resolved · minor impactRestoration reported
- Oct 19 23:27 UTC identified: We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank...
- Oct 19 23:30 UTC identified: We are continuing to work on a fix for this issue.
- Oct 20 00:52 UTC monitoring: The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Oct 20 01:18 UTC resolved: This incident has been resolved.
- Service Degradation Affecting Zoom Website in UK regionOct 19 13:32 UTC · resolved · minor impactInvestigation mentionedRestoration reported
- Oct 19 13:32 UTC investigating: We are currently investigating a service degradation affecting Zoom Website in UK region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to...
- Oct 19 13:44 UTC monitoring: The service degradation affecting Zoom Website in UK region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further updates.
- Oct 19 23:31 UTC resolved: This incident has been resolved and the affected services have been restored.
- Service Degradation Affecting ZP SMS Australia Mobile NumbersOct 19 00:14 UTC · resolvedService restricted or degradedRestoration reported
- Oct 19 00:14 UTC monitoring: Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.
- Oct 19 00:31 UTC resolved: This incident has been resolved and the affected services have been restored.
- Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI CompanionOct 17 06:10 UTC · resolved · minor impactInvestigation mentionedRestoration reported
- Oct 17 06:10 UTC investigating: We are currently investigating a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate...
- Oct 17 06:13 UTC identified: We have successfully identified the root cause of a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your...
- Oct 17 06:16 UTC monitoring: A service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Oct 17 06:56 UTC resolved: This incident has been resolved and the affected services have been restored.
- Service degradation affected Zoom AI Companion in US regionOct 14 17:03 UTC · resolvedRestoration reportedView on the provider's status page
- Service Degradation Affected Sandbox Creation in ZoomMateOct 14 09:39 UTC · resolvedRestoration reportedView on the provider's status page
- Service Degradation Affecting Zoom ClipsOct 14 00:20 UTC · resolved · minor impactInvestigation mentionedRestoration reportedView on the provider's status page
- Service degradation affecting Zoom Meeting API in US regionOct 13 09:32 UTC · resolvedRestoration reportedView on the provider's status page
- Service degradation affecting Zoom AI Companion in US regionOct 12 11:09 UTC · resolvedRestoration reportedView on the provider's status page
- Service Degradation Affecting Zoom Scheduler.Oct 11 22:29 UTC · resolved · minor impactInvestigation mentionedRestoration reportedView on the provider's status page
- Service Degradation Affecting File Uploads and Downloads in Zoom ChatOct 10 08:54 UTC · resolvedRestoration reportedView on the provider's status page
- Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North AmericaOct 9 14:17 UTC · resolvedRestoration reportedView on the provider's status page
- Service Degradation Affected Inbound and Outbound Calls for Zoom Contact CenterOct 7 03:30 UTC · resolvedRestoration reportedView on the provider's status page
- Service Degradation Affecting Zoom CalendarOct 7 02:41 UTC · resolved · minor impactInvestigation mentionedRestoration reportedView on the provider's status page
- Service Degradation Affecting Zoom Slides Generation in US RegionOct 7 02:08 UTC · resolved · minor impactInvestigation mentionedRestoration reportedView on the provider's status page
- Service Degradation Affecting ZoomMateOct 5 21:57 UTC · resolved · minor impactInvestigation mentionedRestoration reportedView on the provider's status page
- Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.Oct 4 23:19 UTC · resolved · minor impactInvestigation mentionedRestoration reportedView on the provider's status page
- Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America RegionOct 4 08:05 UTC · resolvedRestoration reportedView on the provider's status page
- Service degradation affecting Developer Documentation WebsiteOct 3 16:49 UTC · resolved · minor impactInvestigation mentionedRestoration reportedView on the provider's status page