DFX Intelligence
Which companies just had a verified incident, who lends to them and who owns them. Every claim carries its evidence level and its source. How we decide what is confirmed
Global Financial Service Disruptions
KakaoPay and KakaoBank (Kakao services)
fintech · KR · East Asia · Kakao Pay Corp.; KakaoBank Corp.
Technical failureStatus: resolvedTier 1Severity 4 of 5Evidence confidence: highAnalyst-verified
A fire at the SK C&C Pangyo data center on 15 October 2022 knocked out Kakao services, including KakaoPay and Kakao-linked KakaoBank transfers. Services were restored by 17 October and the co-CEO resigned.
- First disruption
- Oct 15 06:30 UTC
- First public signal
- unknown
- Acknowledged
- Oct 15
- Restored
- Oct 17
- Duration
- not established
- DFX first recorded
- Nov 5 14:58 UTC
What was restricted
mobile apptransfers outScope: multi institution
KakaoPay and Kakao-linked KakaoBank features (simple transfers, group accounts) down; FSS demanded response reports; KakaoBank said all Kakao-linked services restored on 17 Oct.
Cause, kept in separate layers
- What the institution said
- Fire at SK C&C Pangyo data center, power cut
- DFX classification
- Technical failure (cyber: ruled out)
Dependencies
A dependency is a documented relationship. It is not evidence that the provider was compromised.
- Provider: SK C&C Pangyo data center (hosting), verified
Evidence
- Korea Times · 2022-10-17
- Asia Economy · 2022-10-17