Which companies just had a verified incident, who lends to them and who owns them. Every claim carries its evidence level and its source. How we decide what is confirmed
Synapse Financial (Evolve Bank & Trust partner fintechs: Yotta, Juno, Copper)
baas · US · North America · Synapse Financial Technologies Inc.
In May 2024 the bankrupt BaaS middleware firm Synapse cut off a transaction system amid a ledger dispute with Evolve Bank, freezing more than 100,000 customers of fintechs such as Yotta and Juno. A shortfall of up to USD 96m was later identified and repayments dragged on for months.
- First disruption
- May 1
- First public signal
- unknown
- Acknowledged
- unknown
- Restored
- not yet
- Duration
- not established
- DFX first recorded
- Nov 5 14:58 UTC
What was restricted
More than 100,000 end customers locked out; about USD 200m frozen; trustee found up to USD 96m missing (about USD 85m shortfall); FDIC insurance did not apply because the failure was the middleware, not the bank.
Financial impact: Up to USD 96m missing per trustee (reported)
Cause, kept in separate layers
- What the institution said
- Ledger reconciliation dispute between Synapse and Evolve; Synapse in Chapter 11 (filed April 2024) turned off access to a key transaction system
- DFX classification
- Mixed or cascading (cyber: unconfirmed)
- Conflicting reports
- Synapse and Evolve dispute whose ledger is accurate.
Dependencies
A dependency is a documented relationship. It is not evidence that the provider was compromised.
- Provider: Evolve Bank & Trust (partner bank holding pooled FBO funds), verified
Evidence
- The American Prospect · 2024-05-23
- NBC News · 2024-11
- American Banker · 2024