DFX Intelligence
Which companies just had a verified incident, who lends to them and who owns them. Every claim carries its evidence level and its source. How we decide what is confirmed
Global Financial Service Disruptions
Coinbase
crypto exchange · US · North America · Coinbase Global, Inc.
Technical failureStatus: resolvedTier 1Severity 3 of 5Evidence confidence: highAnalyst-verified
The 20 Oct 2025 AWS us-east-1 outage left Coinbase users unable to log in or trade for 3h17m of degraded service, per Coinbase's own retrospective.
- First disruption
- Oct 20 07:11 UTC
- First public signal
- Oct 20 (Coinbase status page and Downdetector)
- Acknowledged
- Oct 20
- Restored
- Oct 20
- Duration
- 3.28 hours
- DFX first recorded
- Nov 5 14:58 UTC
What was restricted
tradingonline bankingmobile appScope: institution wide
Users unable to log in or trade; degraded performance for 3 hours 17 minutes (Coinbase retrospective).
Cause, kept in separate layers
- What the institution said
- AWS us-east-1 regional outage; DynamoDB-dependent services failed
- DFX classification
- Technical failure (cyber: ruled out)
Dependencies
A dependency is a documented relationship. It is not evidence that the provider was compromised.
- Provider: Amazon Web Services us-east-1 (cloud hosting), verified
Evidence
- Coinbase (official) · 2025-10
- Fortune · 2025-10-20
- Cointelegraph · 2025-10-20
Other restrictions at Coinbase
- Nov 5 03:05 UTC: Unexplained, withdrawals, deposits
- Nov 3 01:20 UTC: unclassified, payments
- Nov 2 08:14 UTC: Unexplained, trading, transfers_out
- Oct 25 07:23 UTC: unclassified, withdrawals, transfers
- Oct 22 16:18 UTC: Unexplained, withdrawals, deposits
- Oct 22 15:02 UTC: unclassified, card_auth
- Oct 20 15:14 UTC: unclassified, withdrawals, deposits
- Oct 16 05:29 UTC: Technical failure, withdrawals, deposits
- Oct 14 23:16 UTC: unclassified, deposits
- Oct 12 22:24 UTC: unclassified, deposits
- Oct 9 16:58 UTC: unclassified, withdrawals, deposits
- Sep 22 12:35 UTC: unclassified, withdrawals, deposits
- Sep 21 23:21 UTC: unclassified, trading
- Sep 21 18:19 UTC: unclassified, deposits, trading
- May 8: Technical failure, trading, transfers_out
- Feb 12: Unexplained, trading, transfers_out