DFX Intelligence
Which companies just had a verified incident, who lends to them and who owns them. Every claim carries its evidence level and its source. How we decide what is confirmed
Global Financial Service Disruptions
Crypto.com
crypto exchange · SG · Global
UnexplainedStatus: resolvedTier 2Severity 1 of 5Evidence confidence: highAnalyst-verified
Crypto.com status page: "Crypto.com Android Main App Users unable to login after logged out", from 04 Oct 17:28 UTC to 04 Oct 20:16 UTC.
- First disruption
- Oct 4 17:28 UTC
- First public signal
- Oct 4 17:28 UTC (status page post)
- Acknowledged
- Oct 4 17:28 UTC
- Restored
- Oct 4 20:16 UTC
- Duration
- 2.8 hours
- DFX first recorded
- Nov 5 14:58 UTC
What was restricted
mobile appScope: single service
Crypto.com Android Main App Users unable to login after logged out
Cause, kept in separate layers
- What the institution said
- We are aware that some users are currently unable to log in to the Crypto.com App on the latest Android version. Our team is actively investigating the issue. In the meantime, please use your device's browser to log in at web.crypto.com as
- DFX classification
- Unexplained (cyber: unconfirmed)
- Conflicting reports
- Start is the first status post, not necessarily the first disruption.
Evidence
- Crypto.com status page · 2026-10-04
Other restrictions at Crypto.com
- Nov 2 23:01 UTC: Unexplained, trading
- Nov 2 14:33 UTC: unclassified, withdrawals, deposits
- Oct 29 10:30 UTC: Technical failure, transfers_in, transfers_out
- Oct 21 16:14 UTC: unclassified, withdrawals
- Oct 19 11:03 UTC: Technical failure, withdrawals
- Oct 19 11:03 UTC: unclassified, withdrawals
- Oct 15 08:50 UTC: Unexplained, mobile_app
- Oct 1 16:20 UTC: Unexplained, trading
- Sep 24 11:16 UTC: unclassified, withdrawals, deposits
- Sep 10 12:20 UTC: unclassified, deposits, transfers, payouts
- Sep 7 06:15 UTC: Unexplained, deposits
- Sep 7 06:15 UTC: unclassified, deposits
- Aug 27 00:03 UTC: unclassified, transfers
- Aug 12 08:06 UTC: unclassified, withdrawals, deposits
- Aug 2 04:49 UTC: unclassified, withdrawals, deposits
- Jul 31 05:32 UTC: unclassified, deposits
- Jul 23 07:41 UTC: unclassified, withdrawals, deposits
- Jul 7 15:33 UTC: unclassified, deposits
- May 28 15:20 UTC: unclassified, withdrawals, deposits
- May 22 07:59 UTC: unclassified, withdrawals, deposits
- May 15 14:07 UTC: unclassified, withdrawals, deposits
- Apr 29 06:11 UTC: unclassified, withdrawals, deposits
- Apr 26 01:05 UTC: unclassified, deposits
- Mar 20 16:11 UTC: unclassified, deposits, transfers
- Mar 18 05:40 UTC: unclassified, withdrawals, deposits