DFX Intelligence
Which companies just had a verified incident, who lends to them and who owns them. Every claim carries its evidence level and its source. How we decide what is confirmed
Global Financial Service Disruptions
Telecel Cash (Ghana)
fintech · GH · Africa
UnexplainedStatus: resolvedTier 1Severity 2 of 5Evidence confidence: lowAnalyst-verified
Paystack reported most Telecel mobile money transactions in Ghana failing from 10 Oct 14:18 to 11 Oct 07:01 UTC due to intermittent Telecel platform downtime.
- First disruption
- Oct 10 14:18 UTC
- First public signal
- unknown
- Acknowledged
- unknown
- Restored
- Oct 11 07:01 UTC
- Duration
- 16.7 hours
- DFX first recorded
- Nov 5 14:58 UTC
What was restricted
depositspayoutsScope: single service
Cause, kept in separate layers
- What the institution said
- Intermittent Telecel platform downtime; most Telecel transactions failing
- DFX classification
- Unexplained (cyber: unconfirmed)
- Conflicting reports
- Single aggregator source; resolved notice says work on a fix continued.
Evidence
- Paystack status page (Atom feed) · 2026-11-05