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Global Financial Service Disruptions

AirtelTigo Money (Ghana)

fintech · GH · Africa

UnexplainedStatus: resolvedTier 1Severity 2 of 5Evidence confidence: lowAnalyst-verified

Paystack reported most transfers to AirtelTigo mobile money wallets in Ghana failing from 19 Oct 13:04 to 21 Oct 18:03 UTC because of platform downtime at AirtelTigo. No press or operator statement found.

First disruption
Oct 19 13:04 UTC
First public signal
unknown
Acknowledged
unknown
Restored
Oct 21 18:03 UTC
Duration
53 hours
DFX first recorded
Nov 5 14:58 UTC

What was restricted

transfers outpayoutsScope: single service

Payouts and transfers to AirtelTigo wallets via Paystack mostly failing for over two days.

Cause, kept in separate layers

What the institution said
Most AirtelTigo mobile money transfers failing due to AirtelTigo platform downtime
DFX classification
Unexplained (cyber: unconfirmed)
Conflicting reports
Single aggregator source; scope beyond Paystack unknown. Tier 1 on duration and 'most transfers failing'.

Evidence