DFX Intelligence
Which companies just had a verified incident, who lends to them and who owns them. Every claim carries its evidence level and its source. How we decide what is confirmed
Global Financial Service Disruptions
Kraken
crypto exchange · BR · Latin America · Payward Inc.
Technical failureStatus: resolvedTier 2Severity 1 of 5Evidence confidence: highAnalyst-verified
Kraken's BRL deposits and withdrawals via PIX were delayed from 3 Nov 20:39 UTC; deposits recovered on 4 Nov and withdrawals by 5 Nov 12:16 UTC. Kraken cited its provider.
- First disruption
- Nov 3 20:39 UTC
- First public signal
- Nov 3 20:39 UTC (status page)
- Acknowledged
- Nov 3 20:39 UTC
- Restored
- Nov 5 12:16 UTC
- Duration
- 39.6 hours
- DFX first recorded
- Nov 5 14:58 UTC
What was restricted
depositswithdrawalsinstant paymentsScope: single service
BRL PIX deposits and withdrawals delayed; deposits normal by 4 Nov 13:39 UTC, withdrawals affected until resolution 5 Nov 12:16 UTC.
Cause, kept in separate layers
- What the institution said
- Provider issue affecting BRL PIX funding
- DFX classification
- Technical failure (cyber: unconfirmed)
- Analytical hypothesis (not established)
- Coincides with Banco do Brasil app/Pix problems reported 3 Nov in another DFX register (P24-BB); link unproven.
Evidence
- Kraken status page · 2026-11-05
- Kraken status page · 2026-11-05
- Kraken status page · 2026-11-04
Other restrictions at Kraken
- Nov 5 10:19 UTC: unclassified, withdrawals, deposits, payouts
- Nov 4 17:33 UTC: unclassified, withdrawals
- Nov 3 20:39 UTC: unclassified, transfers, payouts, withdrawals, deposits
- Oct 30 03:09 UTC: unclassified, payouts
- Oct 30 02:42 UTC: Unexplained, trading
- Oct 29 22:20 UTC: unclassified, payouts, withdrawals, deposits
- Oct 29 16:21 UTC: unclassified, payouts, withdrawals, deposits
- Oct 29 08:47 UTC: unclassified, payouts, withdrawals, deposits
- Oct 28 02:34 UTC: unclassified, payouts, withdrawals, deposits
- Oct 27 15:34 UTC: unclassified, payouts, withdrawals, deposits
- Oct 26 15:06 UTC: unclassified, payouts, withdrawals, deposits
- Oct 26 09:55 UTC: unclassified, payouts, withdrawals, deposits
- Oct 26 09:39 UTC: Unexplained, withdrawals, deposits
- Oct 26 09:39 UTC: unclassified, payouts, withdrawals, deposits
- Oct 24 14:56 UTC: unclassified, payouts, withdrawals, deposits
- Oct 23 16:15 UTC: Technical failure, withdrawals, deposits
- Oct 23 16:15 UTC: unclassified, withdrawals, deposits
- Oct 23 15:00 UTC: unclassified, payouts, withdrawals, deposits
- Oct 23 07:02 UTC: unclassified, payouts, withdrawals, deposits
- Oct 22 17:04 UTC: unclassified, payouts, withdrawals, deposits
- Oct 16 08:12 UTC: unclassified, deposits
- Oct 15 09:39 UTC: unclassified, payouts, withdrawals, deposits
- Oct 15 06:25 UTC: unclassified, withdrawals
- Oct 13 15:55 UTC: unclassified, transfers
- Oct 13 10:25 UTC: unclassified, payouts, withdrawals, deposits
- Oct 12 10:10 UTC: unclassified, payouts, withdrawals, deposits
- Oct 9 15:18 UTC: unclassified, deposits
- Oct 9 12:50 UTC: unclassified, deposits, transfers
- Oct 8 19:36 UTC: unclassified, withdrawals, deposits
- Oct 7 07:28 UTC: unclassified, payouts, withdrawals, deposits
- Oct 7 04:22 UTC: unclassified, trading, card_auth
- Oct 6 21:38 UTC: unclassified, payouts, withdrawals, deposits
- Oct 6 19:40 UTC: unclassified, payouts, withdrawals, deposits
- Oct 6 14:46 UTC: unclassified, withdrawals
- Oct 6 13:27 UTC: unclassified, withdrawals, deposits
- Oct 6 13:09 UTC: unclassified, payouts, withdrawals, deposits
- Oct 6 09:31 UTC: unclassified, payouts, withdrawals, deposits
- Oct 2 10:35 UTC: unclassified, payouts, withdrawals, deposits
- Oct 2 10:31 UTC: unclassified, payouts, withdrawals, deposits
- Oct 2 08:59 UTC: unclassified, transfers
- Sep 22 14:11 UTC: unclassified, payouts, withdrawals, deposits
- Sep 16 13:58 UTC: unclassified, payouts, trading, withdrawals, deposits
- Sep 4 21:43 UTC: unclassified, payouts, withdrawals, deposits
- Feb 4: Unexplained, trading, deposits, withdrawals, mobile_app