DFX Intelligence
Which companies just had a verified incident, who lends to them and who owns them. Every claim carries its evidence level and its source. How we decide what is confirmed
Global Financial Service Disruptions
DBS Bank
commercial bank · SG · Southeast Asia · DBS Bank Ltd.
Technical failureStatus: resolvedTier 1Severity 4 of 5Evidence confidence: highAnalyst-verified
DBS digital banking services in Singapore were down for most of 29 March 2023, about 10 hours. MAS called the disruption unacceptable and later raised DBS's capital requirements.
- First disruption
- Mar 29
- First public signal
- unknown
- Acknowledged
- Mar 29
- Restored
- Mar 29 09:45 UTC
- Duration
- 10 hours
- DFX first recorded
- Nov 5 14:58 UTC
What was restricted
online bankingmobile apptransfers outScope: institution wide
Digital banking unavailable for most of the day (about 10 hours); MAS called it unacceptable and later imposed a 1.8x operational risk multiplier.
Cause, kept in separate layers
- What the institution said
- Software bugs ('inherent software bugs')
- DFX classification
- Technical failure (cyber: ruled out)
Evidence
- Monetary Authority of Singapore · 2023-03-29
- The Star / Bloomberg · 2023-03-30