The General · Property Management
Win the next owner on the days the current ones need you most.
Your General finds the owners who are still self-managing, approaches them properly, chases the vendors and the paperwork, and has the owner report written before anybody asks for it.
What you would hand it
Find the self-managing owner
The owner who has just started to resent doing it themselves. That is visible from outside.
Know the building first
The holding, the entity and the history behind an address, before you approach anybody.
Reach the actual owner
The principal behind the LLC rather than the registered agent or a management company.
Write about their building
Not a management pitch. One approach about this address and this owner.
Get the number out of the portal
Sites with no export and no API, worked in the browser session you already have open.
Chase the vendors
The quote, the schedule, the invoice, the certificate. None of it hard, all of it an afternoon.
Have the owner report ready
Assembled from the work through the month instead of from four systems on the last day of it.
Work in your own sheets
It opens, reads and edits the spreadsheets you already run the portfolio on, in your own Drive.
Sort the day's replies
It reads them and brings you the ones that genuinely need a person.
Brief you before the owner call
Where the property is, what was agreed last time, and what is outstanding.
Turn the owner call into work
What was promised becomes dated tasks, without you writing the meeting up.
Make the monthly round automatic
The reporting sweep and the vendor chase become jobs that just run.