Use cases
What people actually hand it
The General is one operator, not a set of tools, so these are jobs rather than features. Each one links to a page that states how it works, what you can verify yourself, and where it does not help.
By job
AI that researches a prospect and writes the first approach
The General reads public sources about a specific company and person, decides whether they actually fit the brief, writes an approach grounded in what it found, and then owns the follow-up sequence.
AI that uses a real browser on your own accounts
The General drives a real Chrome session rather than an API, so it can work inside portals, directories and tools that have no API and would otherwise need a person.
AI that attends the meeting and then does what was agreed
The General joins the call, keeps the recording, transcript and write-up, and then turns what was committed to on the call into actual queued work rather than a list of bullet points.
AI that works your inbox and never drops a follow-up
The General reads the mailbox you already have, triages what actually needs you, drafts what does not, and keeps chasing the threads that went quiet.
AI that answers the phone and books the job
The General answers a real phone line, handles the conversation, and completes the thing the caller rang about, then writes the outcome into your systems.
AI that keeps the CRM current without data entry
The General writes what it did into the CRM you already have, so the record reflects the work rather than somebody's memory of it.
Research use cases
Founders raising capital
Wrong investors, wrong timing.
Private equity diligence
Surface-level diligence.
University advancement
Prospect research is manual and slow.
Political fundraising
Donor lists are stale.
Background diligence
Information is scattered.
By industry
Commercial real estate
Construction
Investment and capital
Professional services
Deciding against something else
Where it does not help
- It is not a fit for work that needs a licensed professional to sign it. It drafts; it does not certify.
- Browser work depends on the sites you are signed into. If a site's session expires, that job stops and asks you rather than guessing.
- Banks, brokerages and payroll sites are blocked in the Chrome extension's own code, not by policy. It cannot be pointed at them.
- Outbound sending inherits the deliverability of the mailbox you connect. It does not fix a domain with no authentication records.